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How Customers Can Rally Your Troops (Harvard Business Review)

Narrated by: Todd Mundt
Length: 20 mins
Categories: Business, Career Skills
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Publisher's Summary

Adam M. Grant, a management professor at the University of Pennsylvania’s Wharton School, writes about how customers and clients may be your most important allies in motivating and inspiring employees.

This article was first published in the June 2011 issue of Harvard Business Review.

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©2011 by the President and Fellows of Harvard College, All Rights Reserved (P)2011 Audible Inc.

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