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Publisher's Summary

Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results, including:

  • Choosing the right time to talk
  • Engaging in productive dialogue
  • Helping both star and struggling performers
  • Developing a plan for effective follow-up

About HBR's 20-Minute Manager series:

Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic.

Advice you can quickly hear and apply, for ambitious professionals and aspiring executives - from the most trusted source in business.

©2014 Harvard Business School Publishing Corporation (P)2015 Audible, Inc.

What members say

Average Customer Ratings

Overall

  • 4 out of 5 stars
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Story

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  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

great book.

great way of breaking down each individual area 4 aspect of giving effective and continuous feedback.

  • Overall
    1 out of 5 stars
  • Performance
    4 out of 5 stars
  • Story
    1 out of 5 stars

Old School Basics

A basic old school reminder of how to give feedback. Some emotional intelligence, but nothing new to the corporate world since 1995.

  • Overall
    4 out of 5 stars

Practical information slightly stale delivery

good info. good insight. monotone and slightly dry. definitely useful. not bad for a short book.

  • Overall
    4 out of 5 stars
  • Performance
    4 out of 5 stars
  • Story
    3 out of 5 stars

maybe too theoretic

i loved it because it highlights the general approach. however some more concrete examples would be useful.