-
Extrameile Kundenservice
- Sales-up-Call
- Narrated by: Stephan Heinrich, Maria-Theresa Schinnerl
- Length: 1 hr
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Extrameile Kundenservice
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Publisher's summary
1.) Service - das Marketing der Zukunft!
2.) Performance-Check - Worum geht´s konkret?
3.) Extrameile für KundInnen
a.) Der REIZ-ende Kunde - Was tun wenn der Kunde laut wird?
b.) Service-Sünden tun weh
c.) Service-Persönlichkeit sein
In deiner Audible-Bibliothek findest du für dieses Hörerlebnis eine PDF-Datei mit zusätzlichem Material.
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