Future prosperity is increasingly rooted in assets that defy traditional measurement. While we continue to track roads built and services delivered, much of what shapes our collective future lies in more subtle dimensions: trust, ethical governance, institutional coherence, and the bonds that allow people to thrive.

Consider, for instance, the value of public trust in institutions. It is not something governments can purchase or quickly generate, yet it is essential to the success of everything, from vaccination campaigns to digital identity systems. Likewise, the design of a citizen portal that treats users with dignity can foster a sense of agency and belonging. Hard to capture that in budgets or audits.

Eeva Hellström, Senior Lead in Foresight and Training at the Finnish Innovation Fund Sitra, helped us reflect on that at this year’s e-Governance Conference. So let’s consider here the deeper layers of value creation and ask how digital governance can become a vehicle for long-term prosperity.

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In this episode, governance expert Margus Sarapuu cuts through one of the biggest myths in government transformation: that digitalisation and public administration reform can happen separately. Spoiler: they can’t.

From Estonia and Ukraine to Moldova, Bangladesh, and Kosovo, Sarapuu shares why digital reforms often stall and how governments can avoid the trap of layering shiny tech on top of unreformed bureaucracy.

If you’re looking at how to build resilient, future-proof governance systems, this episode is a must-listen.

Tune in now and join the conversation about what it really takes to make government work in the digital age.

Governments worldwide are eager to harness AI — yet many remain stronger on ambition than readiness.

In this episode, “The Learning Curve for Effective AI in Government,” we talk with Piret Hirv, Head of the Data Management Competence Centre at the e-Governance Academy, about what it takes to turn AI pilots into lasting impact in public services.

We also speak with Oscar Del Campo Barxias, Deputy Director General for Entrepreneurship of the Community of Madrid, who shares the lessons learned for implementing AI in public services in the Madrid region.

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