-
Difficult Conversations
- Craft a Clear Message, Manage Emotions and Focus on a Solution
- Narrated by: Jonathan Yen
- Length: 1 hr and 34 mins
- Unabridged Audiobook
- Categories: Business & Careers, Management & Leadership
Add to Cart failed.
Add to Wish List failed.
Remove from wishlist failed.
Adding to library failed
Follow podcast failed
Unfollow podcast failed
Buy for $6.95
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
Listeners also enjoyed...
-
Giving Effective Feedback
- By: Harvard Business Review
- Narrated by: James Edward Thomas
- Length: 57 mins
- Unabridged
-
Overall4.5 out of 5 stars 227
-
Performance4.5 out of 5 stars 180
-
Story4 out of 5 stars 179
Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results.
-
1 out of 5 stars
-
Old School Basics
- By JPi on 01-10-16
-
Finance Basics
- By: Harvard Business Review
- Narrated by: James Edward Thomas
- Length: 1 hr and 10 mins
- Unabridged
-
Overall4.5 out of 5 stars 134
-
Performance4.5 out of 5 stars 111
-
Story4 out of 5 stars 110
Intimidated by corporate finance? The numbers (and the jargon) can feel overwhelming - but you have to understand them to manage effectively. Finance Basics explains the fundamentals simply and quickly.
-
5 out of 5 stars
-
Structured & helpful overview
- By Tony on 11-08-15
-
Performance Reviews
- By: Harvard Business Review
- Narrated by: Mark Cabus
- Length: 1 hr and 15 mins
- Unabridged
-
Overall4.5 out of 5 stars 48
-
Performance4.5 out of 5 stars 39
-
Story4.5 out of 5 stars 37
Conducting performance reviews can be stressful. But these conversations are critical to your employees' development, allowing you to formally communicate with them about their accomplishments relative to their goals. Performance Reviews guides you through the basics.
-
3 out of 5 stars
-
Missing charts and tables
- By Brian on 06-05-16
-
Running Meetings
- By: Harvard Business Review
- Narrated by: James Edward Thomas
- Length: 1 hr and 17 mins
- Unabridged
-
Overall4.5 out of 5 stars 194
-
Performance4.5 out of 5 stars 154
-
Story4 out of 5 stars 152
Whether you're new to running meetings or a seasoned executive with no time to waste, leading effective (and even pleasant!) meetings is a must. Running Meetings guides you through the basics.
-
4 out of 5 stars
-
Really great book on how to lead company meetings
- By Miroslav Korduliak on 01-28-18
-
Managing Up
- By: Harvard Business Review
- Narrated by: James Edward Thomas
- Length: 46 mins
- Unabridged
-
Overall4 out of 5 stars 225
-
Performance4 out of 5 stars 176
-
Story4 out of 5 stars 173
Your boss plays an important role in your career. So how do you navigate this delicate, significant professional relationship without playing political games or compromising your character?
-
1 out of 5 stars
-
Common sense
- By mfp on 03-29-20
-
Delegating Work
- By: Harvard Business Review
- Narrated by: James Edward Thomas
- Length: 1 hr and 1 min
- Unabridged
-
Overall4 out of 5 stars 134
-
Performance4.5 out of 5 stars 106
-
Story4 out of 5 stars 104
Is your inbox always full? Are you constantly working overtime on tasks that "only you" can do? If so, you could benefit from delegating some of your workload.
-
2 out of 5 stars
-
Okay. But not good or great.
- By rachel O. on 11-27-18
-
Giving Effective Feedback
- By: Harvard Business Review
- Narrated by: James Edward Thomas
- Length: 57 mins
- Unabridged
-
Overall4.5 out of 5 stars 227
-
Performance4.5 out of 5 stars 180
-
Story4 out of 5 stars 179
Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results.
-
1 out of 5 stars
-
Old School Basics
- By JPi on 01-10-16
-
Finance Basics
- By: Harvard Business Review
- Narrated by: James Edward Thomas
- Length: 1 hr and 10 mins
- Unabridged
-
Overall4.5 out of 5 stars 134
-
Performance4.5 out of 5 stars 111
-
Story4 out of 5 stars 110
Intimidated by corporate finance? The numbers (and the jargon) can feel overwhelming - but you have to understand them to manage effectively. Finance Basics explains the fundamentals simply and quickly.
-
5 out of 5 stars
-
Structured & helpful overview
- By Tony on 11-08-15
-
Performance Reviews
- By: Harvard Business Review
- Narrated by: Mark Cabus
- Length: 1 hr and 15 mins
- Unabridged
-
Overall4.5 out of 5 stars 48
-
Performance4.5 out of 5 stars 39
-
Story4.5 out of 5 stars 37
Conducting performance reviews can be stressful. But these conversations are critical to your employees' development, allowing you to formally communicate with them about their accomplishments relative to their goals. Performance Reviews guides you through the basics.
-
3 out of 5 stars
-
Missing charts and tables
- By Brian on 06-05-16
-
Running Meetings
- By: Harvard Business Review
- Narrated by: James Edward Thomas
- Length: 1 hr and 17 mins
- Unabridged
-
Overall4.5 out of 5 stars 194
-
Performance4.5 out of 5 stars 154
-
Story4 out of 5 stars 152
Whether you're new to running meetings or a seasoned executive with no time to waste, leading effective (and even pleasant!) meetings is a must. Running Meetings guides you through the basics.
-
4 out of 5 stars
-
Really great book on how to lead company meetings
- By Miroslav Korduliak on 01-28-18
-
Managing Up
- By: Harvard Business Review
- Narrated by: James Edward Thomas
- Length: 46 mins
- Unabridged
-
Overall4 out of 5 stars 225
-
Performance4 out of 5 stars 176
-
Story4 out of 5 stars 173
Your boss plays an important role in your career. So how do you navigate this delicate, significant professional relationship without playing political games or compromising your character?
-
1 out of 5 stars
-
Common sense
- By mfp on 03-29-20
-
Delegating Work
- By: Harvard Business Review
- Narrated by: James Edward Thomas
- Length: 1 hr and 1 min
- Unabridged
-
Overall4 out of 5 stars 134
-
Performance4.5 out of 5 stars 106
-
Story4 out of 5 stars 104
Is your inbox always full? Are you constantly working overtime on tasks that "only you" can do? If so, you could benefit from delegating some of your workload.
-
2 out of 5 stars
-
Okay. But not good or great.
- By rachel O. on 11-27-18
-
Presentations
- By: Harvard Business Review
- Narrated by: James Edward Thomas
- Length: 42 mins
- Unabridged
-
Overall4.5 out of 5 stars 36
-
Performance4.5 out of 5 stars 31
-
Story4.5 out of 5 stars 31
Feeling stressed about your upcoming presentation? Whether you're nervous about how you'll organize your thoughts or how you'll articulate them on the big day, Presentations provides quick guidelines and expert tips.
-
5 out of 5 stars
-
Useful
- By Michael on 12-14-16
-
Getting Work Done
- By: Harvard Business Review
- Narrated by: James Edward Thomas
- Length: 1 hr and 8 mins
- Unabridged
-
Overall4.5 out of 5 stars 279
-
Performance4.5 out of 5 stars 238
-
Story4.5 out of 5 stars 236
Overwhelmed by the sheer volume of work you need to accomplish? Being pulled in different directions by competing priorities? Getting Work Done runs you through the basics of being more productive at work.
-
3 out of 5 stars
-
Solid Tips for Productivity
- By Amazon Customer on 04-21-20
-
Managing Time
- By: Harvard Business Review
- Narrated by: James Edward Thomas
- Length: 58 mins
- Unabridged
-
Overall4 out of 5 stars 368
-
Performance4.5 out of 5 stars 283
-
Story4 out of 5 stars 277
Does it seem like you never have enough time to get everything done? Keeping on top of your tasks, deadlines, and work schedule can be daunting. Managing Time quickly walks you through the basics.
-
3 out of 5 stars
-
Very good
- By Brian on 06-05-16
-
Managing Projects
- By: Harvard Business Review
- Narrated by: James Edward Thomas
- Length: 1 hr and 11 mins
- Unabridged
-
Overall4 out of 5 stars 222
-
Performance4 out of 5 stars 183
-
Story4 out of 5 stars 180
You've been asked to manage a key project - or perhaps you've volunteered for an assignment that could advance your career. So how do you make sure the project succeeds? Managing Projects walks you quickly through the basics, including drawing up a realistic schedule and project plan.
-
3 out of 5 stars
-
not worth using a credit
- By Megan Horsman on 04-09-20
-
Creating Business Plans
- By: Harvard Business Review
- Narrated by: James Edward Thomas
- Length: 1 hr and 40 mins
- Unabridged
-
Overall4 out of 5 stars 59
-
Performance4 out of 5 stars 52
-
Story4 out of 5 stars 51
A well-crafted business plan generates enthusiasm for your idea and boosts your odds of success - whether you're proposing a new initiative within your organization or starting an entirely new company. Creating Business Plans quickly walks you through the basics.
-
5 out of 5 stars
-
Good Review
- By Jean Carlos on 07-08-16
-
Harvard Business Review Manager's Handbook
- The 17 Skills Leaders Need to Stand Out
- By: Harvard Business Review
- Narrated by: Eric Jason Martin
- Length: 9 hrs and 41 mins
- Unabridged
-
Overall4.5 out of 5 stars 117
-
Performance4.5 out of 5 stars 96
-
Story4 out of 5 stars 94
Whether you're a new manager or looking to have more influence in your current management role, the challenges you face come in all shapes and sizes: a direct report's anxious questions, your boss's last-minute assignment of an important presentation, or a blank business case staring you in the face. To reach your full potential in these situations, you need to master a new set of business and personal skills.
-
1 out of 5 stars
-
the monotone voice.
- By Joel on 10-27-20
-
20 Minute Manager: Running Virtual Meetings
- By: Harvard Business Review
- Narrated by: James Edward Thomas
- Length: 1 hr and 24 mins
- Unabridged
-
Overall4 out of 5 stars 16
-
Performance4.5 out of 5 stars 13
-
Story4 out of 5 stars 12
From crackly conference lines to pixelated video, virtual meetings can be problematic. But you can host a productive conversation in which everyone participates. Running Virtual Meetings takes you through the basics of selecting the right virtual venue, giving participants the information and support they need to connect and contribute, establishing and enforcing a common meeting etiquette, and following up from afar.
-
4 out of 5 stars
-
too much prep
- By Kindle Customer on 11-19-18
-
20 Minute Manager: Virtual Collaboration
- By: Harvard Business Review
- Narrated by: James Edward Thomas
- Length: 1 hr and 13 mins
- Unabridged
-
Overall4.5 out of 5 stars 17
-
Performance4.5 out of 5 stars 15
-
Story4.5 out of 5 stars 15
Working remotely gives you flexibility and independence. But it can pose challenges when you need to team up with colleagues or coworkers. Virtual Collaboration covers the basics of working productively - and collaboratively - from anywhere. You'll learn to communicate clearly over a variety of media, bond with colleagues across the wires, keep others - and yourself - accountable, and avoid and mitigate tech glitches.
-
HBR's 10 Must Reads on Communication
- By: Harvard Business Review, Robert B. Cialdini, Nick Morgan, and others
- Narrated by: Susan Larkin, Gregory St. John
- Length: 6 hrs and 59 mins
- Unabridged
-
Overall4 out of 5 stars 187
-
Performance4 out of 5 stars 149
-
Story4 out of 5 stars 147
The best leaders know how to communicate clearly and persuasively. How do you stack up? Leading experts such as Deborah Tannen, Jay Conger, and Nick Morgan provide the insights and advice you need.
-
2 out of 5 stars
-
Wooden performances marred the content
- By Dermot H on 05-08-18
By: Harvard Business Review, and others
-
HBR Guide to Getting the Right Work Done
- By: Harvard Business Review
- Narrated by: Jonathan Yen
- Length: 3 hrs and 49 mins
- Unabridged
-
Overall4.5 out of 5 stars 73
-
Performance4.5 out of 5 stars 59
-
Story4 out of 5 stars 57
Is your workload slowing you - and your career - down? Your inbox is overflowing. You're paralyzed because you have too much to do but don't know where to start. Your to-do list never seems to get any shorter. You leave work exhausted but have little to show for it. It's time to learn how to get the right work done.
-
4 out of 5 stars
-
An Okay book
- By 4Pugs on 11-24-20
-
HBR's 10 Must Reads on Managing Yourself, Vol. 2
- HBR's 10 Must Reads Series
- By: Harvard Business Review
- Narrated by: Steve Menasche, Teri Schnaubelt
- Length: 4 hrs and 57 mins
- Unabridged
-
Overall2.5 out of 5 stars 2
-
Performance3 out of 5 stars 2
-
Story2 out of 5 stars 2
Get more of the management ideas you want, from the authors you trust. With insights from leading experts, this book will inspire you to identify areas for personal growth; assess your strengths, work preferences, values, and contributions; build your skill set and stay relevant; develop learning agility; map out a plan for where you'd like your career to go - both short and long term; find fulfillment in your work; and prepare for your next opportunity.
-
1 out of 5 stars
-
Terrible, skip
- By Anonymous User on 05-05-21
-
Innovative Teams
- By: Harvard Business Review
- Narrated by: Mark Cabus
- Length: 1 hr and 13 mins
- Unabridged
-
Overall4 out of 5 stars 20
-
Performance4.5 out of 5 stars 18
-
Story4 out of 5 stars 18
Don't leave creativity up to the "creatives" in your organization. Fostering creativity within your team can help your organization solve problems, create innovative products, break out into a new market, and even communicate and collaborate more effectively.
Publisher's Summary
You have to talk with a colleague about a fraught situation, but you're worried that they'll yell or blame you or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive - not combative.
Difficult Conversations walks you through:
- Uncovering the root cause of friction
- Maintaining a positive mind-set
- Untangling the problem together
- Agreeing on a way forward
About HBR's 20-Minute Manager Series: Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic.
Advice you can quickly listen to and apply, for ambitious professionals and aspiring executives - from the most trusted source in business.
More from the same
What listeners say about Difficult Conversations
Reviews - Please select the tabs below to change the source of reviews.
-
Overall5 out of 5 stars
-
Performance4 out of 5 stars
-
Story3 out of 5 stars
- Evonne
- 01-09-17
Excellent
grestbmaterial, desperately needed much harder to organize and apply to life zituations. wish it came with forms for different steps recommended to do for best results
1 person found this helpful
-
Overall5 out of 5 stars
-
Performance5 out of 5 stars
-
Story5 out of 5 stars
- DIMA ALSROURI
- 05-10-21
Excellent small book
This book is brief but offers precise, and straight to the point advice. It gives very good examples and offers good analysis.