"Anytime you can do more than everybody else, you'll stand out."

Notable Moments

[01:20] Persistence pays off

[03:34] Creative ways people get noticed

[04:45] Why showing up still matters today

[07:23] Networking as a strategy, not luck

[13:59] How persistence shapes careers over time

This episode explores the power of persistence and how small, consistent actions can open opportunities others miss. Lee Cockerell shares stories of people who refused to give up and ultimately built successful careers. The conversation also touches on practical strategies for standing out, networking with intention, preparing for interviews, and using creativity to earn visibility in competitive environments. Take a listen and walk away with simple, timeless advice for getting noticed and moving forward in careers.

Read my blog for more from this episode.

Resources

CockerellStore.com

The Cockerell Academy

About Lee Cockerell

Mainstreet Leader

Jody Maberry

Travel Guidance

Magical Vacation Planners are my preferred travel advisors. Reach out to have them help plan your next vacation. You can reach them at 407-442-2694.

"Training is useless if it's not enforced."

Notable Moments

[05:32] Anticipating problems is the foundation of training.
[07:31] Enforcement matters just as much as teaching the standard.
[08:58] Customer expectations reveal what training should cover.
[13:31] Frontline experience exposes blind spots leaders miss.
[15:29] Standards create consistency across every location.

Great service comes from anticipation, clarity, and consistent training. Lee Cockerell shares practical lessons on how organizations can prepare for the problems they know are coming, learn from customers and employees, and build standards that ensure consistent service at every location. He explains why training must be enforced and how frontline workers reveal what excellence really looks like. Anticipating challenges is the key to creating a safe, reliable, and enjoyable customer experience.

Read my blog for more from this episode.

Resources

CockerellStore.com

The Cockerell Academy

About Lee Cockerell

Mainstreet Leader

Jody Maberry

Travel Guidance

Magical Vacation Planners are my preferred travel advisors. Reach out to have them help plan your next vacation. You can reach them at 407-442-2694.

"When you respect time, you build trust and your reputation grows."

Notable Moments

[03:30] Time is not the new issue; it's always mattered

[05:10] How Disney engineers measure time and efficiency

[09:20] Coffee shop story and customer decision-making

[15:00] Why leaders must observe operations firsthand

This episode explores why time is one of the most important factors in leadership, service, and personal credibility. Lee explains how poor systems cost businesses trust, money, and customers, even when no one complains. He shares how organization, discipline, and time-awareness shape reputation and performance. Practical examples show how leaders can uncover bottlenecks, respect people's time, and create better experiences every day.

Read my blog for more from this episode.

Resources

CockerellStore.com

The Cockerell Academy

About Lee Cockerell

Mainstreet Leader

Jody Maberry

Travel Guidance

Magical Vacation Planners are my preferred travel advisors. Reach out to have them help plan your next vacation. You can reach them at 407-442-2694.