• Coffee with Coker

  • By: Coker
  • Podcast
Coffee with Coker By cover art

Coffee with Coker

By: Coker
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  • Summary

  • As healthcare business consultants, we are committed to helping healthcare organizations and professionals navigate the healthcare industry. Our discussion will focus on current events in the healthcare industry and how leaders in healthcare organizations can effectively overcome challenges.
    2018 - 2024
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Episodes
  • Episode 122: Understanding Annual Wellness Visits for Healthcare Organizations

    Episode 122: Understanding Annual Wellness Visits for Healthcare Organizations
    Mar 14 2024
    In this episode, the discussion focuses on annual wellness visits, IPPE, and their implications for healthcare organizations. The conversation covers the requirements, coding, documentation, and common audit findings related to annual wellness visits. The speakers emphasize the importance of proper documentation, the use of resources, and a team approach to ensure compliance and successful reimbursement. · Jaci Kipreos and Erika Fisch discuss annual wellness visits (00:18) · Medicare's yearly benefit for beneficiaries called annual wellness visits (01:25) · Initial Preventative Physical Exam (IPPE) and annual wellness visits (02:32) · Difference between annual wellness visits and preventative physical exams (05:34) · Resources for understanding annual wellness visits (08:06) · Common audit findings for IPPE and annual wellness visits (14:16) · Handling patient refusal to answer questions during the visit (18:57) · Separate coding for additional services during the visit (22:58) · Screening EKG and its requirements (25:12) · Importance of a team approach to ensure proper documentation and billing (28:58) · Checking with your MAC for additional requirements or recommendations (32:52) · Next episode to cover the 25 modifier (34:55) Extras · Medicare Learning Network – Medicare Annual Wellness Visits (https://www.cms.gov/Outreach-and-Education/Medicare-Learning-Network-MLN/MLNProducts/preventive-services/medicare-wellness-visits.html) · Medicare Preventive Services Quick Reference Chart (https://www.cms.gov/Medicare/Prevention/PrevntionGenInfo/medicare-preventive-services/MPS-QuickReferenceChart-1.html) · Medicare Claims Processing Manual (https://www.cms.gov/Regulations-and-Guidance/Guidance/Manuals/Downloads/clm104c12.pdf) · Streamline Workflow to Perform a Thorough AWV (https://edhub.ama-assn.org/steps-forward/module/2757861) Podcast Information Follow our feed in Apple Podcasts, Google Podcasts, Spotify, Audible, or your preferred podcast provider. Like what you hear? Leave a review! We welcome all feedback from our listeners. Email us questions on any of the topics we discuss or questions about issues that interest you. You can also provide recommendations on matters for future episodes. · Please email us: feedback@cokergroup.com · Connect with us on LinkedIn: Coker Group Company Page · Follow us on Twitter: @cokergroup · Follow us on Instagram: @cokergroup · Follow us on Facebook: @cokerconsulting
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    29 mins
  • Episode 121: How Non-Provider Staffing Trends Affect Physician Enterprise Performance

    Episode 121: How Non-Provider Staffing Trends Affect Physician Enterprise Performance
    Jan 16 2024
    In this insightful podcast for leaders of physician enterprises, we delve into the dynamic landscape of staffing trends within the healthcare sector. The discussion kicks off with a comprehensive exploration of both physician and non-provider staffing trends, providing valuable insights into the evolving workforce dynamics. The conversation then navigates through the intricate factors that contribute to staff turnover, shedding light on the challenges faced by physician enterprises in retaining their crucial personnel.   Episode Synopsis  The podcast guides leaders in analyzing their physician enterprises with a data-driven approach, offering practical strategies to create staffing targets aligned with the unique characteristics of their practices. As the discussion progresses, listeners gain actionable solutions to common staffing challenges, including addressing salary increases in a declining market and handling healthcare turnover amidst current market conditions. The podcast also explores staff retention tactics and best practices essential for physician enterprise success.  The latter part of the podcast delves into the impact of various technologies on staffing for physician enterprises, exploring the integration of AI and workforce automation. The discussion concludes by highlighting the crucial link between staffing, ROI, and the overall functionality of physician enterprises, providing valuable insights for leaders navigating the intricate landscape of healthcare management. ·        Physician and non-provider staffing trends (2:05) ·        Factors contributing to staff turnover (4:20) ·        How to analyze your physician enterprise using a data-driven approach (4:50) ·        How certain practice characteristics impact staffing levels (6:30) ·        Create staffing targets that make sense for your practice (7:22) ·        Solutions to staffing challenges (8:14) ·        Addressing salary increases in a declining market (8:30) ·        How to handle healthcare turnover in the current market (11:02) ·        Staff retention tactics (13:39) ·        Best practices for physician enterprise success (16:35) ·        Critical issues plaguing independent medical practices (20:12) ·        Embracing new trends and adjusting to patient expectations (21:30) ·        Other technologies affecting staffing for physician enterprises (23:45) ·        Addressing AI and workforce automation for your practice (25:00) ·        How staffing impacts the ROI and functionality of the physician enterprise (26:40)   Extras ·        Address Community Need with Physician Income Guarantee Arrangements (https://cokergroup.com/physician-income-guarantee-arrangements/?utm_source=libsyn&utm_medium=podcast&utm_term=episode-121&utm_content=physician-income-guarantee&utm_campaign=performance-transformation&utm_source_platform=&utm_creative_format=&utm_marketing_tactic=) ·        Lawmakers Grapple with Artificial Intelligence Regulation as Popularity and Utilization Grow (https://cokergroup.com/lawmakers-grapple-with-artificial-intelligence-regulation-as-popularity-and-utilization-grow/?utm_source=libsyn&utm_medium=podcast&utm_term=episode-121&utm_content=ai&utm_campaign=performance-transformation&utm_source_platform=&utm_creative_format=&utm_marketing_tactic=) ·        Quantifying Patient Access: Utilize Data to Identify Improvement Opportunities and Monitor Performance (https://cokergroup.com/quantifying-patient-access-utilize-data-to-identify-improvement-opportunities-and-monitor-performance/?utm_source=libsyn&utm_medium=podcast&utm_term=episode-121&utm_content=performance-improvement&utm_campaign=performance-transformation&utm_source_platform=&utm_creative_format=&utm_marketing_tactic=)   Podcast Information Follow our feed in Apple Podcasts, Google Podcasts, Spotify, Audible, or your preferred podcast provider. Like what you hear? Leave a review! We welcome all feedback from our listeners. Email us questions on any of the topics we discuss or questions about issues that interest you. You can also provide recommendations on matters for future episodes.  ·        Please email us: feedback@cokergroup.com ·        Connect with us on LinkedIn: Coker Group Company Page ·        Follow us on Twitter: @cokergroup ·        Follow us on Instagram: @cokergroup ·        Follow us on Facebook: @cokerconsulting
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    31 mins
  • Episode 120: Using Generative AI to Streamline Patient Navigation and Communication with Converse Health

    Episode 120: Using Generative AI to Streamline Patient Navigation and Communication with Converse Health
    Dec 7 2023

    Chris Torregosa interviews Louis Sallerson, the CEO of Converse Health, about their generative AI assistant for orthopedic surgery clinics.

     

    Podcast Information

    Follow our feed in Apple Podcasts, Google Podcasts, Spotify, Audible, or your preferred podcast provider. Like what you hear? Leave a review!

    We welcome all feedback from our listeners. Email us questions on any of the topics we discuss or questions about issues that interest you. You can also provide recommendations on matters for future episodes. 

    ·        Please email us: feedback@cokergroup.com

    ·        Connect with us on LinkedIn: Coker Group Company Page

    ·        Follow us on Twitter: @cokergroup

    ·        Follow us on Instagram: @cokergroup

    ·        Follow us on Facebook: @cokerconsulting

     

    Episode Synopsis

    Throughout the interview, Louis shares his passion for the healthcare industry and dedication to improving medical practice operations using generative AI. The heart of their product is communication, and their goal is to streamline patient navigation and communication for orthopedic surgeons.

     

    Click to listen to the episode.

     

     

    Extras

    Learn More about Converse Health (https://www.converse.health/)
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    20 mins
Management Physical Illness & Disease Hygiene & Healthy Living Economics
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