We break down the top 10 DME survey deficiencies for 2025 and why annual CMS oversight raises the bar for safety, compliance, and documentation. Practical steps show how to turn policies into proof, strengthen QuAPI, and align multi‑site operations.

• CMS’s increased oversight and annual DME surveys
• the role of survey readiness and mock surveys
• building an effective compliance program using OIG’s seven elements
• quality assurance and performance improvement as a monitoring engine
• safety program gaps including tank storage, transport, cleaning and PPE
• TB screening requirements and aligning policy with state and CDC
• documentation errors that mask compliant practice
• training versus competency and observed skill assessment
• leadership accountability and consistency across multiple locations

After you listen to this podcast, click on some of the links to our resources: our top 10 DME survey deficiency list, which includes our three-year comparison.

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We break down the top 10 hospice deficiencies for 2025, why citations shifted toward aide compliance and volunteers, and how to align care plans with assessments to satisfy CMS and improve patient care. We also share new CHAP tools and practical steps to tighten supervision, documentation, and QuAPI.

• plan of care as the central compliance document
• comprehensive assessment driving timely care plan updates
• documentation beyond point and click to show necessity
• hospice aide scope, competency, and 14‑day supervision
• reporting status changes from aide to RN promptly
• state rules shaping permitted aide tasks
• volunteer 5% utilization tracking and recruitment evidence
• root cause analysis and data‑driven QuAPI
• RN case management and IDG accountability between meetings
• continuous survey readiness through mock surveys and policy reviews

After you listen to this podcast, click on some of the links to our resources: our top 10 hospice survey deficiency list, which includes our three-year comparison, and the medication reconciliation blog.

Check out our course: Charting the Course: A Guide to Effective Care Planning in Home Health & Hospice

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We share the most-cited CHAP home health deficiencies and turn them into practical fixes you can implement now. From individualized care plans to med reconciliation, aide supervision, infection control, and transition timelines, we outline simple workflows that hold up on survey day.

• why care plan content remains the top citation
• how to individualize documentation beyond point and click
• full medication reconciliation on every primary visit
• written visit schedules and real patient notification
• patient rights forms and proof of delivery
• infection control habits, bag technique, and equipment cleaning
• aide supervision every 14 days and virtual limits
• transfer and discharge timelines with proof of sending
• using CHAP’s new tools, and three-year trends
• building QAPI projects from deficiency data

After you listen to this podcast, click on some of the links to our resources: our top 10 home health survey deficiency list, which includes our three-year comparison, and the medication reconciliation blog.

Check out our course: Charting the Course: A Guide to Effective Care Planning in Home Health & Hospice

Visit our website
Connect with us - LinkedIn, Twitter, YouTube, Facebook
Make Lives Better