Working with Emotional Intelligence

By: Daniel Goleman

Narrated by: Aaron Meza

Length: 13 hrs and 3 mins

Publisher's summary

Do you work for an emotionally intelligent organization? In his phenomenal best seller Emotional Intelligence, Daniel Goleman, Ph.D. mapped the territory where emotional intelligence meets I.Q. - where we apply what we know to how we live. His benchmark work validated what many successful people already knew: Being smart isn't just a matter of mastering facts; it's a matter of mastering your own emotions and understanding the emotions of the people around you. Now, in Working with Emotional Intelligence, Dr. Goleman shows why emotional intelligence has become the new yardstick of success for CEOs and junior hires alike. Drawing on both unparalleled access to business leaders and cutting-edge research, he shows that star performance in every field depends more on emotional intelligence than on I.Q. or technical skills. You'll be surprised to learn how the impact of emotional intelligence is even greater at the top of the leadership pyramid and will benefit from the real-life examples from the business world that Goleman uses to illustrate his theory.

©1998 by Daniel Goleman (P)1998 by Audio Renaissance, an Imprint of Renaissance Media, Inc.

Great information!

Eye opening and very informative. I learned a great deal that has real world application.

One of the most important books I've encountered

Yes, I'll say it: this is one of the most important books I've read (listened to) in my life. I am well into my career of many years. I am 49. I work with executives, and I have friends that are execs, but I am not one. I am sometimes caught in between their squabbles. This book helps me understand my organization infinitely better than I did before. It's phenomenal for work relationships and interactions. It is great at helping you understand where you are in your career and how organizations and teams work best. It so rich. There is so much there,. I just finished Emotional Intelligence and then did this one. I think it is better to do it this way, but I think someone would get as much just doing this book.

Great!

Great Book for management and leadership. Plenty of short stories and examples that help it relate to you.

Review

I found a few great qualities within myself and a few others that I need to bring to light and change.

Intelligence for the 21st Century Workplace

In his first book on emotional intelligence, Daniel Goleman focuses on education and how we teach emotional intelligence. In this book, the focus is on the work world and how critical emotional intelligence is for organizational success. Goleman reviews the five dimensions of emotional intelligence (self-awareness, self-regulation, motivation, empathy, and handling relationships) and lists 25 emotional competencies, highlighting which of those competencies lead to business success and which determine the success or failure of an executive.

Throughout the book, Goleman supports his argument for the need for emotional intelligence, noting that organizations going through the greatest change need emotional intelligence the most and that EI accounts for ninety percent of what's required for effective leadership. Moreover, he lauds the concept of learning organizations because they increase emotional intelligence, particularly in the areas of building trust and improving communications and dialogue. He closes the book with the statement that lack of emotional intelligence is the corporate equivalent of a weakened immune system - not necessarily deadly but ultimately affecting productivity and competitiveness. In this day and age, it's not a situation that many organizations can afford to find themselves in.

Extremely Beneficial

Exactly what I was hoping for. Read Emotional Intelligence, then found this, and it helped me figure out key points to work on to help in the workplace both for myself and employees. Highly recommend.

Not pop science

Good review for working with children or others. Thought it would be self-help pop psychology. It was better than that.

The pivotal book to EI

This book is a perfect starting point for an effort into working on Emotional Intelligence, I have read roughly a dozen books adjacent to this one on EI and they all revert back to this work by Dr. Goleman. I highly recommend this book.

Confirmed what i had surmised

I found it very relevant to the corp world im in. It did validate for me that being empathetjc is not a weakness. Having lived through the 90s in nyc corp life as a woman I thought I must not be cut out for this. 30 yrs later those mean bosses are dying out and kindness is winning. And brains and empathy over bullying. Thank you for the tips of how to better use them and for validating that EQ is not a detriment

Perhaps it doesn’t translate well

I really struggled to identify with any character in the story. Their motivations just didn’t seem to tie in with my world view, so I could never quite grasp why the characters made their choices; responded to peers; or why they felt the way they did.

I think that this was because I was reading a tale translated, as of course it is. But the translation was the words only, and the culturally relevant meaning didn’t carry over.

Perhaps others are more worldly, and will not share the struggles I encountered.