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Publisher's Summary

Proven Methods for Consultants Seeking to Up Their Game - Based on the Consultant-Training Program Created and Used by Oracle, One of the World's Most Respected Technology Firms

A worldwide leader in technical support, consulting, and training, the Oracle Corporation has produced many of the most successful consultants in the world today. Now you can receive the same training - and master the same techniques - that have jump-started the careers of high-level consultants all across the globe. Learn how to:

  • Gain - and retain - the trust of your clients
  • Use your personal skills to generate steady revenue
  • Communicate better, smarter, and faster
  • Become the best consultant you can be

Oracle's renowned training program for the professional consultant...

Oracle's world-famous consultants are leaders in delivering best-in-class services, solutions, and client satisfaction. Now, for the first time, this practical insider's guide reveals the secrets behind Oracle's astonishing success - a virtual crash course in the best practices and proven methods that can take your career to the next level.

Learn how to:

  • Cultivate your consulting skills - and adapt to new situations
  • Focus on customer success - and keep your clients happy
  • Set realistic expectations - and deliver real results
  • Manage difficult clients, office politics, and corporate road blocks
  • Improve organization and increase productivity
  • Perform at your very best - and provide maximum value every time

If you want to up your game - and join the ranks of world-class consultants - this user-friendly guide will help you hone your communication skills, leverage your talents, and create a sustainable revenue flow for you and your company.

©2015 Kim Miller (P)2015 McGraw-Hill Education

Critic Reviews

"In the end all a consultants wants is a very happy customer. Kim's insights and observations are just the practical knowledge a consultant needs to keep customers satisfied." (Joel Borellis, group vice president, Partner Enablement, Oracle)
"It's critical that implementation consultants communicate clearly and provide the knowledge that the customer needs. Kim offers keen perspective and best practices on key consulting skill techniques needed to become a world-class consultant." (Steve Hoodmaker, senior director, Applications Partner Enablement, Oracle)

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Simple concepts, written like an engineer

I appreciated reading this book but have to admit that it would be better for a new employee rather than a +15 year career person. The book was written as if by an engineer and is therefore not "entertaining". It does do a marvelous job of spelling out consulting. I recommend it for people trying to discern is consulting really is what they want to do with their life and career.