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Publisher's Summary

Psychotherapist Arlene Matthews Uhl offers the most effective strategies for dealing with difficult people - from strangers and co-workers to friends and family - by characterizing the four major types and revealing specific methods to cope with them in every aspect of life.

  • Jargon-free, practical advice and strategies - for home and at work
  • Unique approach based on behavioral patterns, not simply personality types
  • Includes tactics on diffusing tense encounters in any situation
  • Features tips for "cutting the cord" when personal relationships become too difficult
  • ©2007 Arlene Matthews Uhl (P)2008 Oasis Audio

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    A good tool

    The book is a good tool to detect the difficult people arround.

    it also gives good advice to manage them.

    even make you recognize the ways you become difficult to others...

    0 of 1 people found this review helpful