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Publisher's Summary

Do you really understand what business value is? Information technology can and should deliver business value. But the Agile literature has paid scant attention to what business value means - and how to know whether or not you are delivering it. This problem becomes ever more critical as you push value delivery toward autonomous teams and away from requirements "tossed over the wall" by business stakeholders. An empowered team needs to understand its goal!

Playful and thought-provoking, The Art of Business Value explores what business value means, why it matters, and how it should affect your software development and delivery practices. More than any other IT delivery approach, DevOps (and Agile thinking in general) makes business value a central concern. This book examines the role of business value in software and makes a compelling case for why a clear understanding of business value will change the way you deliver software.

This book will make you think deeply about not only what it means to deliver value but also the relationship of the IT organization to the rest of the enterprise. It will give you the language to discuss value with the business, methods to cut through bureaucracy, and strategies for incorporating Agile teams and culture into the enterprise. Most of all, this book will startle you into new ways of thinking about the cutting-edge of Agile practice and where it may lead.

©2017 Mark Schwartz (P)2017 Mark Schwartz

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Outstanding. A true eye opener.

You have heard many of the things Eric Martin writes before, but he assembles the ideas in a way that yields true new meaning. This book is a most for everyone working in an organization that is in a position to create value or should.

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Interesting perspective, poses good questions

Got me to think about “business value” in a new light. Also has a very interesting stance on bureaucracy as a form of business value and institutional memory. As a millennial trained to hate bureaucracy in all its forms this matured my view on the issue I think. Anyway, good quick listen. Will likely need to listen to again later.
The book also made a useful distinction between customer value and business value. That while often overlapping these can be distinct things.