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Publisher's Summary

The authors of the classic Difficult Conversations teach you how to take criticism productively in Thanks for the Feedback.

We get feedback every day of our lives, from friends and family, colleagues, customers and bosses, teachers, doctors and strangers. We're assessed, coached, and criticised about our performance, personalities and appearance.

We know that feedback is essential for professional development and healthy relationships - but we dread it and even dismiss it. That's because while we want to learn and grow, we also want to be accepted just as we are.

Thanks for the Feedback is the first book to address this tension head on. In it, the world-renowned team behind the Harvard Negotiation Project offer a simple framework and powerful tools, showing us how to take on life's blizzard of comments and advice with curiosity and grace.

©2014 Douglas Stone & Sheila Heen (P)2014 Penguin Random House LLC

Critic Reviews

"I'll admit it: Thanks for the Feedback made me uncomfortable. And that's one reason I liked it so much. With keen insight and lots of practical takeaways, it reveals why getting feedback is so hard - and then how we can do better." (Daniel H. Pink, New York Times best-selling author of A Whole New Mind)

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  • Anonymous User
  • 10-25-17

Necessary reading for everyone on the planet

Superb book. It’s saved me from confrontation and upset numerous times already. There’s so much in here that you should be prepared for most situations, and you DON’T, need to be in leadership to benefit, because, as the title, suggests, most of the skill is in receiving, not giving. Loved it :-)

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  • Halimah
  • 07-31-17

A book that encourages and empowers :)

This audiobook is 1 of 2 books that I've finished in the same month of downloading. The authors' style encourages commitment to regular listening as you start to see life differently. The beginning can be a bit tough on the ego, hang in there and you may find valuable perspective by the time you reach the final chapter :) I hope you enjoy the journey as much as I have.