Regular price: $24.95

Free with 30-day trial
Membership details Membership details
  • A 30-day trial plus your first audiobook, free
  • 1 credit/month after trial – good for any book, any price
  • Easy exchanges – swap any book you don’t love
  • Keep your audiobooks, even if you cancel
  • After your trial, Audible is just $14.95/month
OR
In Cart

Publisher's Summary

The world of selling keeps changing, and inside sales professionals are on the front line. More than ever, they need powerful tools to open stronger, build trust faster, handle objections better, and close more sales. Based on the author's TeleSmart 10 System for Power Selling, Smart Selling on the Phone and Online pinpoints the ten skills essential to high-efficiency, high-success performance. Combining an accessible text with clear graphics and step-by-step processes, Smart Selling on the Phone and Online will help any rep master the world of 'Sales 2.0' and become a true sales warrior!

©2009 Josiane Chriqui Feigon (P)2009 Audible, Inc.

Critic Reviews

"To succeed in today’s tough sales environment, working harder isn’t enough. You need to work smarter; you need Smart Selling on the Phone and Online. Josiane Feigon is the consummate expert on selling by phone. No matter what your sales challenges are, she’ll guide you every step of the way from finding the decision maker to closing the sale. Keep this book by your phone!" (C.J. Hayden, author, Get Clients Now!)
"If inside sales is part of your sales model, or if you want it to be, you need this book. Josiane Feigon shows real-world, in-the-trenches strategies and techniques that will help you win more business using the phone." (Art Sobczak, President, BusinessByPhone.com)
“From learning quick sound bites that capture customer attention to navigating common obstactles to success…for anyone interested in better sales.” (Midwest Book Review)

What members say

Average Customer Ratings

Overall

  • 3.4 out of 5.0
  • 5 Stars
    18
  • 4 Stars
    18
  • 3 Stars
    10
  • 2 Stars
    10
  • 1 Stars
    9

Performance

  • 3.5 out of 5.0
  • 5 Stars
    9
  • 4 Stars
    6
  • 3 Stars
    8
  • 2 Stars
    4
  • 1 Stars
    3

Story

  • 3.3 out of 5.0
  • 5 Stars
    6
  • 4 Stars
    7
  • 3 Stars
    9
  • 2 Stars
    4
  • 1 Stars
    3
Sort by:
  • Overall
  • Glenn
  • Richmond Hill, ON, Canada
  • 04-24-11

OK but just a general sales book

Title misleading for this book was more about general sales than selling on the phone and online. Not a lot new but an OK refresher. The reviews on Amazon are obviously by her fans

4 of 5 people found this review helpful

  • Overall
  • Performance
  • Story

Holy crap I fell asleep

What would have made Smart Selling on the Phone and Online better?

Nothing wrong with selling over the phone but this book was very hard to finish. Some good points but very niche.

2 of 3 people found this review helpful

  • Overall

Excellent Content

I'm giving this 5 stars for the excellent content on this audio book. I'll be picking up the book for further study, there's just too much info to pick up solely from the audio version.

The author should have used a professional for the audio version, as her reading style is not her strength and it was distracting.

Regardless, the content was still outstanding and warrants 5 stars.

Definitely worthwhile for anyone who sells.


11 of 19 people found this review helpful

  • Overall

I've Only Got 4 Minutes

I just started this book. The first 30 minutes is an overview of the entire book.... This better pick up quickly.

2 of 5 people found this review helpful