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Publisher's Summary

The international best seller that revolutionized high-end selling!

Written by Neil Rackham, former president and founder of Huthwaite corporation, SPIN Selling is essential listening for anyone involved in selling or managing a sales force. Unquestionably the best-documented account of sales success ever collected and the result of the Huthwaite corporation's massive 12-year, one million dollar research into effective sales performance, this groundbreaking resource details the revolutionary SPIN (Situation, Problem, Implication, Need-payoff) strategy.

In SPIN Selling, Rackham, who has advised leading companies such as IBM and Honeywell, delivers the first book to specifically examine selling high-value product and services. By following the simple, practical, and easy-to-apply techniques of SPIN, listeners will be able to dramatically increase their sales volume from major accounts.

©2014 McGraw-Hill Education (P)2014 McGraw-Hill Education

What members say

Average Customer Ratings

Overall

  • 4.5 out of 5.0
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  • 4.3 out of 5.0
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Story

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I'm new to sales and found this to be a great star

Coming from a science background, I really appreciate the attention to proof and measurement that the author takes. Because of this emphasis on statistics, I am confident that this isn't just one successful salesperson's attempt to convey their own techniques. This book isn't about how to be charming or charismatic, let alone deceptive, but rather it's about what questions to ask the prospect and when, so they're naturally led to understand their needs, verbalize them, and make explicit connections about how your product is going to improve their lives. These realizations apparently give the greatest strength to your sales method. This book is going to be the basis for my sales calls as I move forward in selling my business.

7 of 7 people found this review helpful

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lays it out visually. you don't need to take notes

for trying to teach a very specific process of questioning for selling and needing to be able to remember and differentiate the different parts, author does a great job. amazing he could do that through an audio book. I sped it up to 1.25. and probably could have some more.

4 of 4 people found this review helpful

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Excellent intro to complex sales, not simple sales

I'm not a sales professional. I like the book because it was a good introduction. The book is about what makes successful "complex" sales, which involve multiple interactions between the buyer and the seller before a sale is made (like a new mainframe computer). Contrast this to simple sales, which involve only a single transaction (like a book).

Based on real research.

Very credible.

3 of 3 people found this review helpful

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Effective

Hits the ball out of the park. If more people learned spin they would understand what real selling is all about.

3 of 3 people found this review helpful

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Excellent Content With Solid Research - Lacking in

Where does SPIN Selling rank among all the audiobooks you’ve listened to so far?

Spin is an evidence based approach to selling, similar to "Challenger Sale" by Mathew Dixon. Most modern day sales books refer to spin selling so I thought it should be a must in my sales arsenal. The content is geared for the complex B to B sale of a high dollar amount. The authors talk about the fact that high priced and complex sales must be treated differently from those of low priced simple sales. The reason for the performance rating of two and one star off for my overall rating is that the reader (I believe the author) was much to quiet during the dictation. It is the only audiobook in my collection of about 25 that I had to have the volume up all the way and still had trouble hearing it.

What was one of the most memorable moments of SPIN Selling?

Very well thought out content that has evidence behind every point made. In addition, the author did a great job telling case studies and real situations to exemplify the concepts in the book. He hit on many misconceptions that we have in the sales profession, such as, the close is the most important part of the sale, and that if a sales person is weak, they should work on their closing skills.

How did the narrator detract from the book?

Difficult to hear. I loved the content but I had such a hard time with the volume.

Was there a moment in the book that particularly moved you?

The spin method, when put together was compelling.

Any additional comments?

A must read sales book for any professional, sales or not. I personally sell personal training to customers at prices between $300 and $1500. I felt that this book helped me identify my product as being just in between a simple sale and a complex sale. Thus, I feel that I can use several concepts in this book as part of my hybrid sales model. Don't overlook this book if you are in B to C sales, or network marketing, or small dollar amount sales. Despite it being geared toward the complex B to B high dollar sale, it teaches countless enduring truths about all types of sales.

8 of 11 people found this review helpful

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Requires determination

What would have made SPIN Selling better?

An abridged version and skilled narrator.

Any additional comments?

Look for an abridged version compiled specifically for audiobook format. If this is also narrated by Eli Wood, I suggest the listener preview the audio before buying. I found the narrator's sing-songy voice extremely difficult to follow.

1 of 1 people found this review helpful

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really good lessons

learned that in order to make selling useful, one has to have the buyer explicitly state the needs he/she needs fulfilled. talks about how to get the buyer to divulge these needs.

3 of 4 people found this review helpful

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A better sales book

I am pleased to a finally found a sales book that isn't 90% bravado and 10% bull excrement. it's rare to find a book that put so much emphasis on needs assessment and bringing value to the customer

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  • GB
  • 11-28-17

Somewhat frustrated...

I'm sold and I'd like to point out that a significant amount of the audio references figures, diagrams and appendices I can't see. I feel that, as a buyer of the audio book, I should have access to referenced images.

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highly recommended. This is one of the best books!

I would consider this book to be an essential read for anyone desiring to improve their sales performance or for anyone who trains sales people like myself. It's also beneficial even if you're just simply trying to improve on your ability to better identify serious problems in a client regardless of whether you're a salesperson or a general business consultant.

I have modified my own version of spin selling that applies to the industry that I'm in as a trainer and account manager. I feel like this method really works.