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Publisher's Summary

Robert Kaplan, author of What to Ask the Person in the Mirror: Critical Questions for Becoming a More Effective Leader and Reaching Your Potential, describes the importance of self-management in creating a superb work culture. Robert explains the role of giving and taking honest feedback and which questions you need to ask yourself and which to ask colleagues across all levels of management. Tune in and also learn tips from Robert's leadership roadmap, including determining when it is ok to say "no" and how to take ownership of your leadership pipeline.

AMA is a world-class leadership development provider in more than 40 countries worldwide. Our training is internationally recognized by nine professional associations and the majority of the Fortune 500 companies.

©2012 Robert Kaplan (P)2014 American Management Association International

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