With a fast-moving presentation, corporate and personal business consultant and inspirational speaker Denny Andrews introduces techniques for building successful personal relationships and creating business success. Using examples drawn from personal experience in sales as well as from working with clients who include top management of Fortune 500 companies, Andrews’ presentation serves as an insightful guide to better managing priorities; improving the use of technology; communicating the nature of a business efficiently and effectively; as well as defining and implementing the perfect customer experience.
The topics covered include leadership and its 10 requirements; thinking outside the box when it comes to marketing and promotion; delivering over-and-above customer service; and defining and implementing your customer's experience.
The audio closes with hard-to-find communication tools and information available on the Internet to save time and money. There are exercises for making your point, giving one minute sales presentations (which we all do every day), becoming a master listener and questioner, and finally, some little-known Internet technologies that help to bring everything together.