Peak

How Great Companies Get Their Mojo from Maslow (Revised and Updated)

By: Chip Conley

Narrated by: Brian Sutherland

Length: 10 hrs and 28 mins

Publisher's summary

Proven principles for sustainable success, with new leadership insight

Peak is the popular, transformative guide to doing business better, written by a seasoned entrepreneur/CEO who has disrupted his favorite industry not once but twice. Author Chip Conley, founder and former CEO of one of the world's largest boutique hotel companies, turned to psychologist Abraham Maslow's Hierarchy of Needs at a time when his company was in dire need. And years later, when the young founders of Airbnb asked him to help turn their start-up home-sharing company into a world-class hospitality giant, Conley once again used the principles he'd developed in Peak.

In the decade since this book's first edition, Conley's Peak strategy has been developed on six continents in organizations in virtually every industry. The author's foundational premise is that great leaders become amateur psychologists by understanding the unique needs of three key relationships - with employees, customers, and investors - and this message has resonated with every kind of leader and company, including some of the world's best known, from Apple to Facebook. Avid users of Peak have found that the principles create greater loyalty and differentiation with their key stakeholders. This new second edition includes in-depth examples of real-world Peak companies, including the author's own at Airbnb, and exclusive Peak leadership practices that will take you - and your company's performance - to new heights.

Whether you're at a start-up or a Fortune 500 company, at a for-profit, nonprofit, or governmental organization, this book can help you and your people reach potential you never realized you had.

• Understand how Maslow's hierarchy makes for winning business practices
• Learn how Peak drove some of today's top businesses to success
• Help employees reach their full potential - and beyond
• Transform the customer experience and keep investors happy

The Peak framework succeeds because it elevates the business from the inside out. These same principles apply in the boardroom, the breakroom, and your living room at home and have proven to be the foundation of healthy, fulfilled lives. Even if you think you're doing great, you could always be doing better - and Peak gives you a road map to the next level.

Download the accompanying reference guide.

©2017 Chip Conley (P)2018 Audible, Inc.

A must read for business professionals

I truly loved this book. A good eye opener to using Maslow and expanding our interpretation of his tool.

Great Book & Really Helpful

Read and listened to the audio book.

Maslows Hierarchy has been integrated into my business now

Great Insights!

Applying Maslow's principles to life and leadership is a great way to get your mojo flowing! Learned a lot!

Excellent book!

This book is full of great insights and tips on how we can analyze and create a better experience for all the stakeholders with whom we're involved in creating the best possible business that will give us more satisfaction and fulfillment in life.

I recommend this book and will use it as a gift to my friends.

Presentation and attention to detail matter

Chip Conley is a compelling speaker and an engaging personality. Why he didn’t read his work himself is a mystery. This audio book is like a wonderful gift wrapped in a wet paper box. The contents might be amazing, but presentation makes no sense. The narrator reads each sentence as though it’s a question. He doesn’t seem to understand the ideas he’s conveying. The narration is quite simply exhausting and unbearable. Returning the audio book and buying the paper copy.

Narration is horrendous

I heard Chip Conley speak at a conference a few years ago. From there I started reading articles he would publish. I figured I would check out his book on audible. The narration is terrible. I couldn't get more than 5 minutes in to the book.

Computer generated narration; are you kidding??

I didn’t know that they sold computer generated narrations as audiobooks. While the computer generated narration is better quality than Siri or Alexa reading it, it’s still falls short of A human narrator. Perhaps I should’ve been more vigilant in studying the fine print to see who the narrator was, but I think it’s reasonable to expect a human narrator on a commercial audiobook unless it’s disclosed quite boldly that it’s computer generated.

I’m really not interested in listening to this above average computer voice read this book to me. It does not bode well for me continuing past my seven day free trial.

My Customer-centric advice to Audible and Amazon is the hit the buyer over the head with a Disclosure that this is a computer generated narration not a human narrator.

Before you buy this or choose it as one of your selections I recommend listening to a sample to make sure you’re OK with 10+ hours of computer generated voice.