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Publisher's Summary

Every workplace is filled with a wide range of personalities. From Difficult to Disturbed (AMACOM), the new book by Dr. Laurence Miller, gives managers the insight, understanding, and tools they need to get the best from those who present the toughest problems.

©2007 Laurence Miller (P)2014 American Management Association International

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sales pitch

I thought I was buying a book... I just paid to listen to a commercial

1 of 1 people found this review helpful