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Publisher's Summary

If you want to:

  • Know how to have more profitable customer conversations
  • Know how to deepen trust and build more effective customer relationships
  • Know how to create predictable and explosive sales from your existing customers
  • Know how to increase your influence with key stakeholders
  • Increase your sales by more than 30% with no additional sales hours needed

This book is your customer-success guide. Based on the study of more than 200 customers and 150 successful key account managers, sales directors, and customer success managers from 12 industries. You can be confident that this book will be practical and real world in its examples. You can take away key insights into whatever industry you're in to improve the profitability and growth of your customer sales in 90 days. This is the only key account management book to give away more than 10 free resources to support your customer success. Start your journey to transforming your customer relationships today.

©2016 Jermaine Edwards (P)2016 Jermaine Edwards

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Valuable resource for all KAMs!

I loved the actionable ideas presented in this book. This resource will be provided to my entire team. Great stuff, no fluff.

- Mareo McCracken