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How to De-Escalate Conflicts Using Behavioral Science
- Narrated by: Jennifer Hancock
- Length: 52 mins
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How to De-Escalate Conflicts Using Behavioral Science
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Bеing аѕѕеrtivе iѕ a ѕkill thаt rеlаtеѕ tо bоth уоur bеhаviоr and уоur mindѕеt. Sеlf соnfidеnсе hеlрѕ tо control уоur mindѕеt bу keeping you positive аnd fосuѕеd. Bеhаviоrѕ likе communicating clearly, uѕing ѕtrоng body lаnguаgе, maintaining еуе соntасt аlѕо hеlр уоu tо bе аѕѕеrtivе. Aсhiеving аѕѕеrtivе communication means rеаliѕing thаt аll оf thеѕе are аѕѕеrtivе ѕkillѕ уоu саn lеаrn.
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This book will help you learn a science-based approach to conflict resolution and help you understand how compassion can help resolve workplace behavior issues. Being able to reinforce organizational core values by modeling respectful conflict resolution behavior in difficult situations is an added bonus.
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-
Story4.5 out of 5 stars 1,161
The coauthors of the New York Times best-selling Difficult Conversations take on the toughest topic of all: How we see ourselves. Douglas Stone and Sheila Heen have spent the past 15 years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice.
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3 out of 5 stars
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Poor narration ruins yet another good read
- By WordNerd on 08-25-14
By: Sheila Heen, and others
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Crucial Conversations
- Tools for Talking When Stakes Are High
- By: Kerry Patterson, Joseph Grenny, Ron McMillan, and others
- Narrated by: Anna Fields
- Length: 4 hrs and 17 mins
- Unabridged
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Overall4.5 out of 5 stars 215
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Performance4.5 out of 5 stars 176
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Story4.5 out of 5 stars 176
When stakes are high, opinions vary, and emotions run strong, you have three choices: avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or check out Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want.
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5 out of 5 stars
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Probably the worste nagging sounding narrator
- By Alexander on 09-27-21
By: Kerry Patterson, and others
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The Chimp Paradox
- The Mind Management Program to Help You Achieve Success, Confidence, and Happiness
- By: Dr. Steve Peters
- Narrated by: Tim Andres Pabon
- Length: 9 hrs and 53 mins
- Unabridged
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Overall4.5 out of 5 stars 386
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Performance4.5 out of 5 stars 316
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Story4.5 out of 5 stars 313
Dr. Steve Peters explains that we all have a being within our minds that can wreak havoc on every aspect of our lives. He calls this being "the chimp," and it can work either for you or against you. The Chimp Paradox contains an incredibly powerful mind management model that can help you be happier and healthier, increase your confidence, and become a more successful person. This audiobook will help you to recognize how your mind is working, understand and manage your emotions and thoughts, and become the person you would like to be.
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5 out of 5 stars
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The best way to describe this book is it's an Owners Manual for People.
- By Michael on 08-14-15
By: Dr. Steve Peters
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HBR Guide to Emotional Intelligence
- By: Harvard Business Review
- Narrated by: Keith Sellon-Wright
- Length: 5 hrs and 5 mins
- Unabridged
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Overall4.5 out of 5 stars 45
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Performance4.5 out of 5 stars 38
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Story4.5 out of 5 stars 37
Influencing those around us and supporting our own well-being requires us to be self-aware, know when and how to regulate our emotional reactions, and understand the emotional responses of those around us. No wonder emotional intelligence has become one of the crucial criteria in hiring and promotion. But luckily it's not just an innate trait: Emotional intelligence comprises skills that all of us can learn and improve on.
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2 out of 5 stars
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A Harvard Book without Chapter Names and Misnumber
- By Kindle Customer on 09-16-23
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Emotional Intelligence for Project Managers
- The People Skills You Need to Achieve Outstanding Results, 2nd Edition
- By: Anthony Mersino PMP
- Narrated by: Ramon De Ocampo
- Length: 8 hrs and 57 mins
- Unabridged
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Overall4.5 out of 5 stars 55
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Performance4.5 out of 5 stars 50
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Story4.5 out of 5 stars 49
Research indicates that emotional intelligence (EI) accounts for an astonishing 70-80 percent of management success. Technical expertise just isn't enough anymore: Project managers need strong interpersonal skills and the ability to recognize emotional cues in order to lead their teams to success. Emotional Intelligence for Project Managers introduces listeners to all facets of EI and shows how emotions can be leveraged to meet project goals.
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5 out of 5 stars
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Fantastic Book!
- By Anonymous User on 04-09-21
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How to Keep People from Pushing Your Buttons
- By: Albert Ellis Ph.D., Arthur Lange Ed.D., Kristene A. Doyle - foreword Ph.D.
- Narrated by: Tom Parks
- Length: 6 hrs and 54 mins
- Unabridged
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Overall4.5 out of 5 stars 56
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Performance4.5 out of 5 stars 49
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Story4.5 out of 5 stars 48
Rational-Emotive Behavior Therapy (REBT), created by world-renowned therapist Dr. Albert Ellis, provides you with realistic, simple, proven techniques that will significantly reduce your stress levels and help you react effectively, whether the circumstances are professional or personal.
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5 out of 5 stars
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Watch out for self-inflicted button pushing
- By Marcheta on 02-15-17
By: Albert Ellis Ph.D., and others
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The Negotiator in You: In Life
- Tips to Help You Get the Most of Every Interaction
- By: Joshua N. Weiss
- Narrated by: Joshua N. Weiss
- Length: 36 mins
- Unabridged
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Overall4.5 out of 5 stars 236
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Performance4.5 out of 5 stars 200
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Story4.5 out of 5 stars 201
Negotiation is a skill people need to use every day. In this audio exclusive, learn the negotiation skills required to navigate difficult situations that arise in everyday life. From buying a car to purchasing a home, one needs to know how to effectively negotiate, especially when the other party is a seasoned professional. Harvard professor Joshua N. Weiss, PhD, gives us to tools to negotiate when we have a major stake in the game or when we're perceived as the "weak consumer."
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5 out of 5 stars
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Quick but insightful
- By Amazon Customer on 12-26-23
By: Joshua N. Weiss
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Secrets to Winning at Office Politics
- How to Achieve Your Goals and Increase Your Influence at Work
- By: Marie G. McIntyre PhD
- Narrated by: Margaret Strom
- Length: 9 hrs and 10 mins
- Unabridged
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Overall4.5 out of 5 stars 152
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Performance4.5 out of 5 stars 128
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Story4.5 out of 5 stars 125
Whether you are a new player or a seasoned veteran, Secrets to Winning at Office Politics can help you increase your personal power without compromising your integrity or taking advantage of others. This smart, practical guide shows you how to stop wasting energy on things you can't change and start taking steps to get what you want.
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1 out of 5 stars
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Amateur.
- By Christie on 08-11-18
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5 Types of People Who Can Ruin Your Life
- Identifying and Dealing with Narcissists, Sociopaths, and Other High-Conflict Personalities
- By: Bill Eddy
- Narrated by: Tom Parks
- Length: 5 hrs and 45 mins
- Unabridged
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Overall4.5 out of 5 stars 390
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Performance4.5 out of 5 stars 330
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Story4.5 out of 5 stars 330
When a high-conflict person has one of five common personality disorders - borderline, narcissistic, paranoid, antisocial, or histrionic - they can lash out in risky extremes of emotion and aggression. And once an HCP decides to target you, they're hard to shake. But there are ways to protect yourself. Using empathy-driven conflict management techniques, Bill Eddy, a lawyer and therapist with extensive mediation experience, will teach you to spot warning signs of the five high-conflict personalities in others and in yourself.
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5 out of 5 stars
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This book should be required reading.
- By JGM on 05-07-18
By: Bill Eddy
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What Do You Really Want for Your Children?
- By: Dr. Wayne W. Dyer
- Narrated by: Dr. Wayne W. Dyer
- Length: 4 hrs and 12 mins
- Unabridged
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Overall5 out of 5 stars 334
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Performance5 out of 5 stars 284
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Story5 out of 5 stars 281
Questioning thousands of parents and educators, Dr. Wayne Dyer learned firsthand what people really want for their children. They don't particularly want their kids to go to fancy schools, acquire riches, or live "the good life". They do want them to have personal integrity and high self-esteem, and to grow up with love and peace in their hearts. Children raised the Wayne Dyer way feel useful and needed. They are inner- rather than outer-directed. They live a stress-free life naturally, without resorting to drugs.
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5 out of 5 stars
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Deaply helpful
- By Dominique on 04-28-15
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Super You
- Release Your Inner Superhero
- By: Emily Gordon
- Narrated by: Emily Gordon
- Length: 7 hrs and 37 mins
- Unabridged
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Overall4 out of 5 stars 334
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Performance4.5 out of 5 stars 303
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Story4 out of 5 stars 304
Superheroes don't start from glorious beginnings. Their origins are almost always marked by traumatic events that leave them helpless and scared. Batman witnessed his parents' murder. Superman was sent away from his dying planet with no one to guide him as he grew up. Orphaned Catwoman was forced to steal food to survive on the streets of Gotham. What makes these superheroes super is their determination to not be defined by helplessness. They embrace their origins, their flaws, and their mistakes and strive every day to become the best versions of themselves.
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5 out of 5 stars
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A wonderful book filled with empathy and humanity.
- By Vincent on 10-06-15
By: Emily Gordon
What listeners say about How to De-Escalate Conflicts Using Behavioral Science
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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Overall5 out of 5 stars
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Performance3 out of 5 stars
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Story5 out of 5 stars
- Katherine
- 05-27-21
info is good for beginners
The info is good for beginners like me. The author needs to record in a closet to get rid of the room echo. The tin can sound is a bit distracting.
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Overall1 out of 5 stars
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Performance1 out of 5 stars
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Story1 out of 5 stars
- AM from AZ
- 06-19-18
No useful information
Poorly done. No useful information. I do not recommend. Do not waste your time or money.
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