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Publisher's Summary

In this issue:

IDEA WATCH
"Smarter, Smaller, Safer Robots" by the Editors of Harvard Business Review.

FEATURE ARTICLES
"The Prius Approach" by Nathan Furr and Daniel Snow.
"Why Organizations Don't Learn" by Francesca Gino and Bradley Statts.
"The New Science of Customer Emotions" by Scott Magids, Alan Zorfas, and Daniel Leemon.

Please Note: Harvard Business Review does not publish in August.

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©2015 by the President and Fellows of Harvard College, All Rights Reserved; (P)2015 Audible Inc.

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