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Publisher's Summary

Forethought: "In E-Commerce, More Is More", by Andreas B. Eisingerich and Tobias Kretschmer: Information increases customer engagement.

"Talent Management for the 21st Century", by Peter Cappelli: Every talent-management process in use today was developed half a century ago, and it's time for a new model.

"When Growth Stalls", by Matthew S. Olson, Derek van Bever, and Seth Verry: Successful companies lose momentum for four main reasons. All are within management's control, if spotted in time.

"Is Yours a Learning Organization?" by David A. Garvin, Amy C. Edmondson, and Francesca Gino: There is an assessment tool that helps companies increase knowledge sharing, idea development, and holistic thinking.

Executive Summaries: "Authenticity: Is It Real or Marketing" by David Weinberger; "Timeless Leadership: A Conversation with David McCullough"; "Transforming Strategy One Customer at a Time" by Richard J. Harrington and Anthony K. Tjan; "How Local Companies Keep Multinationals at Bay", by Arindam K. Bhattacharya and David C. Michael; "A More Rational Approach to New-Product Development", by Eric Bonabeau, Neil Bodick, and Robert W. Armstrong; and "Radically Simple IT" by David M. Upton and Bradley R. Staats.

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