In this issue:
"The VC Shakeout" by Joseph Ghalbouni and Dominique Rouzies.
"No, Management Is Not a Profession " by Richard Barker.
"Stop Trying to Delight Your Customers" by Matthew Dixon, Karen Freeman, and Nicholas Toman.
"Are You Ignoring Trends That Could Shake Up Your Business?" by Elie Ofek and Luc Wathieu.