In this issue:
"What Marketers Misunderstand About Online Reviews" by Itamar Simonson and Emanuel Rosen.
"Focusing Capital on the Long Term" by Dominic Barton and Mark Wiseman.
"The Big Lie of Strategic Planning" by Roger L. Martin.
"The New Patterns of Innovation" by Rashik Parmar, Ian Mackenzie, David Cohn, and David Gann.
"From Superstorms to Factory Fires: Managing Unpredictable Supply-Chain Disruptions" by David Simchi-Levi, William Schmidt, and Yehua Wei.