Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results, including:
About HBR's 20-Minute Manager series:
Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic.
Advice you can quickly hear and apply, for ambitious professionals and aspiring executives - from the most trusted source in business.
great way of breaking down each individual area 4 aspect of giving effective and continuous feedback.
A basic old school reminder of how to give feedback. Some emotional intelligence, but nothing new to the corporate world since 1995.
good info. good insight. monotone and slightly dry. definitely useful. not bad for a short book.
i loved it because it highlights the general approach. however some more concrete examples would be useful.