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Publisher's Summary

For over 15 years, consultants, both internal and external, have relied on Peter Block's landmark best seller, Flawless Consulting, to learn how to deal effectively with clients, peers, and others. Using illustrative examples, case studies, and exercises, the author, one of the most important and well known in his field, offers his legendary warmth and insight throughout this much-awaited second edition. Anyone who must communicate in a professional context (and who doesn't) will use the lessons taught in this book for years to come!
©1981, 2000 Peter Block and Jossy-Bass/Pfeiffer; (P)2001 Penton Overseas Inc.

What members say

Average Customer Ratings

Overall

  • 3.2 out of 5.0
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Story

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  • Overall
  • Janet
  • Midlothian, VA, USA
  • 09-20-08

Disappointing

My fault -- I didn't read the reviews before purchasing and didn't realize that it was abridged. A shame, too, since I really like the book and thought listening to it in the car would help me remember key concepts. Hey audible -- any change of getting an unabridged version?

2 of 2 people found this review helpful

  • Overall
  • John
  • Manotick, Ontario, Canada
  • 11-06-07

Brutally abridged

There are 19 chapters in the book. After chapter 3, I had listened to 50% of the recording. If you need the material, get the book.

2 of 2 people found this review helpful

  • Overall

Unorganized Blabber

I have been and read a much about effective consulting and generally pleased. But, listening to this was a waste of time. Its the poorly organized ranting with no valuable take-aways.

5 of 6 people found this review helpful

  • Overall
  • J. Cho
  • Portland, OR
  • 08-30-05

so so...

what the book did was to give me another view of consulting from a reputable source. while i thought the book was well organized, it did not have anything special to take home after reading it. perhaps my expectation was too high....

1 of 1 people found this review helpful

  • Overall
  • Mike
  • Santa Clara, CA, USA
  • 07-26-05

Boring

This was very dry and boring.

4 of 6 people found this review helpful

  • Overall
  • Performance
  • Story
  • David F.
  • Fairfield, CT, United States
  • 02-22-15

Great Overview of Consulting Challenge ls

The author does a good job of covering consulting challenges with practical, actionable solutions. I wish I had read it before starting consulting.

I think my only criticism is that this version is abridged and I'd love more content to use.

  • Overall
  • Performance
  • Story

Amazing! Couldn't stop listening to it.

Would you consider the audio edition of Flawless Consulting to be better than the print version?

Yes

What did you like best about this story?

Hearing how his hard work and diligence pays off

What does Grover Gardner bring to the story that you wouldn’t experience if you just read the book?

Yes, his voice and accent help the story flow.

Did you have an extreme reaction to this book? Did it make you laugh or cry?

Yes, I laughed occasionally during the stories.

Any additional comments?

Being a young 20-something, it was very inspirational to hear how successful he was - getting hired at G.S., his memories of 9/11, becoming a VP.<br/><br/>highly recommend to anyone

  • Overall
  • Performance
  • Story
  • Erich
  • Auckland Park, South Africa
  • 09-14-12

This book changed my consulting practice forever

This is the most amazing book.
It's hugely abridged -- I don't have the print edition but this is MUCH shorter.
But MAN, it's good.
It's a completely different view of what makes a successful consultant.
It has changed my life completely -- not to mention my clients' lives!
I can't recommend it highly enough.
And if you're a consultant and you ever have a chance to hear Peter speak, go and listen to him. Amazing.

  • Overall
  • Performance
  • Story
  • Desi
  • Atlanta, GA, United States
  • 06-03-11

Not spectacular

The book was not greatly organized and tended to ramble a bit. It came off dry and lacking any energy at all. I would say it's effective in learning some things that can be helpful to your consulting business as far as dealing with clients, but these things can be gotten from many other sources that will not put you to sleep.

  • Overall
  • Ivy
  • Sioux Falls, SD, USA
  • 03-06-10

Good Refresher, But Could Cover More

I enjoyed this refresher of the original edition of Flawless Consulting. Mr. Block reiterates some of the good advice for having authenticity as a consulting and building relationships with integrity. I did, however, want a little more than what was included in the audio version because I found the original edition so helpful, for example -- overcoming resistance, dealing with potential objections, and engaging with senior executives. It was definitely a good return on the time invested -- it was very valuable, but I think I could have used the unabridged version on audio!

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  • Overall
  • Performance
  • Story
  • MISS Z M SUMMERS
  • 07-15-16

No logical sense - too abridged to get key concept

Would you try another book written by Peter Block or narrated by Grover Gardner?

Possibly the full version, but unsure about that now

If you could play editor, what scene or scenes would you have cut from Flawless Consulting?

Would have added more in and made key points clear - just seemed like rambling nonsense