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Publisher's Summary

The classic leadership guide to engaging and inspiring your employees - with a new foreword by Dr. Marshall Goldsmith  

Are your people excited to come to work? Are they passionate about your team’s purpose? In Engaging the Hearts and Minds of All Your Employees, leadership expert Lee J. Colan reveals the necessary steps to inspire and engage everyone on your team.

By fully engaging your employees, you'll ignite stellar team performance and customer service. You’ll find concrete action steps to: 

Eliminate barriers to achievement

Give employees autonomy to perform and own their jobs

Create a compelling purpose for your team

Answer the fundamental four questions employees are always asking

Implement powerful team rituals that help build intimacy

And more 

This edition features an insightful new foreword by Dr. Marshall Goldsmith, the renowned leadership expert ranked as one of the top ten Most Influential Business Thinkers in the World. Packed with proven strategies and instructive examples from stellar companies such as Nordstrom, Southwest Airlines, Toyota, and General Electric, this is an essential field guide for conquering your competition...one employee at a time.

©2009 Lee J. Colan (P)2018 McGraw-Hill Education

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great read

My VP suggested this book for all his professional staff to read. This was a great investment and has a tone of example on how to better engage your staff.