This audiobook uses Best Buy's business strategy to explain what works and doesn't work in regards to Best Buy. Best Buy has had some troubled times in the past, such as stock market value fluctuations, and maybe it's time for a person educated in business to analyze the company's customer centricity model. This book was created to provide great examples of organizational strategy.
What made the experience of listening to Best Buy Co., Inc.'s Sustainable Customer Centricity Model and Other Organizational Strategies Analysis the most enjoyable?
I loved how I could reference to it a multitude of times for my business classes. ]Author is quite intelligent!