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Publisher's Summary

A four-part process for defining problems in a way that invites innovative solutions.

This article was first published in the September 2012 issue of Harvard Business Review.

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©2012 by the President and Fellows of Harvard College, All Rights Reserved (P)2012 Audible Inc.

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Learn to ask the right question . . .

Like asking the right question is critical to solution. Taking time to find root cause takes times, clarity and transparency helps. Insightful and relevant.

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Must read for professionals

Would you listen to Are You Solving the Right Problem? (Harvard Business Review) again? Why?

Yes, and have. I liked it so well I recommended the title to my team and we are discussing it tomorrow.

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