In this episode, Kristen Ford, General Manager of the Employer Division, Carelon Behavioral Health, discusses how employers are transforming mental health support into a proactive, integrated strategy and shares practical ways to drive engagement, align leadership, and improve workforce outcomes.

This episode is sponsored by Carelon Behavioral Health.

In this episode, Shana Palmieri, LCSW, Co-Founder of XFERALL, discusses how emergency departments, case management teams, community providers, and behavioral health intake teams can be connected in real time to reduce ED boarding and improve patient flow. She explores how AI-enabled intake technology helps intake departments manage high volumes of referrals more accurately and efficiently—reducing administrative burden, supporting clinicians in operating at the top of their license, and improving access to timely behavioral health care across the U.S.

This episode is sponsored by XFERALL.

In this episode Dr. Edisa Shirley, Chief Growth Officer at ClinicMind, shares how health systems can move beyond expansion to truly scalable behavioral health models by strengthening governance, access, and operational infrastructure. She highlights the shift toward hybrid care and why sustainable growth depends on integrated systems, disciplined operations, and measurable outcomes.

This episode is sponsored by ClinicMind.

In this episode, Stephen Merz, Vice President and Chief Operating Officer of Sheppard Pratt Solutions, shares how partnering with health systems to integrate behavioral and physical care, improve access, and strengthen financial sustainability can help communities expand much needed mental health services nationwide.

In this episode, Carl Hoopes, EVP and Chief Operating Officer of GRAND Mental Health, discusses expanding access to care for 18,000 Oklahomans through telepsychiatry, crisis services, and community partnerships. He shares how lean operations, AI tools, and EHR modernization are helping standardize the client experience and support sustainable growth across new regions and care settings.

In this episode, Allie Friesen, Founder and Principal of AF Impact, shares why today’s behavioral health challenges are rooted in system design rather than effort alone. Drawing on experience across clinical care, health system leadership, and state government, she outlines how clearer ownership, aligned incentives, and structural coherence are essential to stabilizing and scaling behavioral health delivery.

In this episode, Dr. Glen Rebman, Medical Director of Telepsychiatry at Lumina Care, discusses how telepsychiatry is expanding access to behavioral health services in post acute and long term care settings. He shares insights on workforce shortages, integration with primary care, and how technology can improve outcomes for some of the most vulnerable patient populations.

This episode is sponsored by Lumina Care.

In this episode, Omar Fattal, MD, MPH, System Chief of Behavioral Health at NYC Health + Hospitals, shares how the nation’s largest municipal health system cut vacancy and turnover rates by making workforce a core strategic priority. He discusses enterprise wide recruitment, training, and retention initiatives, centralized infrastructure, and why investing boldly in people is essential to expanding behavioral health access across New York City.