In this episode, Kristen Ford, General Manager of the Employer Division, Carelon Behavioral Health, discusses how employers are transforming mental health support into a proactive, integrated strategy and shares practical ways to drive engagement, align leadership, and improve workforce outcomes.

This episode is sponsored by Carelon Behavioral Health.

In this episode, Shana Palmieri, LCSW, Co-Founder of XFERALL, discusses how emergency departments, case management teams, community providers, and behavioral health intake teams can be connected in real time to reduce ED boarding and improve patient flow. She explores how AI-enabled intake technology helps intake departments manage high volumes of referrals more accurately and efficiently—reducing administrative burden, supporting clinicians in operating at the top of their license, and improving access to timely behavioral health care across the U.S.

This episode is sponsored by XFERALL.

In this episode Dr. Edisa Shirley, Chief Growth Officer at ClinicMind, shares how health systems can move beyond expansion to truly scalable behavioral health models by strengthening governance, access, and operational infrastructure. She highlights the shift toward hybrid care and why sustainable growth depends on integrated systems, disciplined operations, and measurable outcomes.

This episode is sponsored by ClinicMind.