Is your bank doing more than just processing transactions?
In Part 2 of this episode, we spotlight how Horicon Bank’s “heart” sets it apart, fueling community transformation, supporting arts and education, and championing a CARE-driven mission. Community impact isn’t a talking point here; it’s woven into every decision, from building athletic fields and supporting hospitals, to empowering staff for 40 hours of volunteer service a year.
Ever wondered why some local banks become the glue that holds communities together? Hear stories that reveal more than just business success—they showcase a legacy of partnership and trust.
Tune in to hear from Fred C. Schwartfeger, Frederick F. Schwertfeger, and Alex Solanki as they unpack what truly makes Horicon Bank “The Natural Choice” for over 130 years.
Episode Highlights
01:06 – We're trying to be a community bank that participates in a meaningful way in each community. I would like to say, Becki, that one of our kind of mnemonics that we work toward at Horicon Bank is our CARE mission. Our CARE mission is defined as having an interest in our communities. And we use this word CARE and build it out to communities who value our presence, associates who are getting growing in their skills and success, and relationships that we have with customers who trust us. And then we have expectations to meet with regulators and shareholders and all that. And so that care mission is one reason why we think customers should bank with us. Someone asked me, a consultant asked me a number of years ago, well, why would I want to bank with you? And so it's quite easy to explain. We have a care mission.
07:14 – I would say that the fact that we empower our bankers to make the local decisions, it means we're making business decisions quicker than perhaps a bigger bank that has to go up the ladder of this approval process. But also, we invest in our communities, but we do that also with time. We allow every employee to have 40 hours of volunteer time to give back to their communities. So I think that's another sort of testament that we're making to our communities.
22:28 – And I think I have a good example of that one with a customer I started in his own business in probably the late '90s or the early '90s. And he started a manufacturing company in Horicon. And went on to sell it for a nice price. But along the way, I had an opportunity to, especially in retirement, to work with him and tell him the good news about the gospel, really, that Jesus died for his sins and he could trust in Jesus because he was ill, Eric, at that time, and he was in the Beaver Dam Hospital. He contributed to the new hospital that I talked about earlier, and I was invited to be the officiant at his funeral. So talk about from inception to grave kind of banking care.
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Connect with Erik Waisanen
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Connect with Frederick F. Schwertfeger
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Connect with Fred C. Schwertfeger
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Connect with Alex Solanki
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