IDEO, Jenna Fizel, Danny DeRuntz // Invisible Machines // S2E10

Robb and Josh welcome Jenna Fizel (Senior Director, Emerging Technology) and Danny DeRuntz (Executive Design Director) of IDEO for a practical exploration of building conversational experiences focusing on their creation, Lotbot. The conversation branches out into the many facets of digital twins, the languages machines might use to communicate with each other, and the blurring edges between bots and brands.