Your audiobook is waiting…

Act Like a Business, Think Like a Customer

Managing You Business Using Loyalty, Relationships, and Engagement
Narrated by: Dr. Elijah G. Clark
Length: 4 hrs and 5 mins
Categories: Business, Management
4.5 out of 5 stars (4 ratings)

$14.95/month after 30 days. Cancel anytime.

OR
In Cart

Publisher's Summary

As humans, we are greatly influenced by our relationships. We each enjoy being members of loyalty programs and networking groups that align with our goals. We have selected and continue to go to the same supermarkets, gas stations, banks, and purchase from only select companies. This happens because of an unspoken relationship that exists with these businesses and brands. They make us happy, we trust them, and their consistency is calming in a chaotic world with too many choices.

If you're a professional - whether you're an entrepreneur or an executive - you need proven, high-level strategies to really make your business grow and it starts with understanding the needs of your customers. To gain and sustain a relationship with a customer, you've got to think like a customer.

©2017 Dr. Elijah G. Clark (P)2017 Dr. Elijah G. Clark

What members say

Average Customer Ratings

Overall

  • 4.5 out of 5 stars
  • 5 Stars
    3
  • 4 Stars
    0
  • 3 Stars
    1
  • 2 Stars
    0
  • 1 Stars
    0

Performance

  • 4.5 out of 5 stars
  • 5 Stars
    2
  • 4 Stars
    0
  • 3 Stars
    1
  • 2 Stars
    0
  • 1 Stars
    0

Story

  • 4.5 out of 5 stars
  • 5 Stars
    2
  • 4 Stars
    0
  • 3 Stars
    1
  • 2 Stars
    0
  • 1 Stars
    0

Reviews - Please select the tabs below to change the source of reviews.

Sort by:
Filter by:
  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

great book about leadership relationships

this book goes beyond customer relations and touches on all parts of an organization with respect to customer loyalty