Every positive and negative experience you have with a company or service comes down to one important factor - culture. And to build culture, you need to learn the art of curiosity. Monty Moran is the former co-CEO at Chipotle Mexican Grill. Under his leadership and culture-building, he helped the company scale from several Million to over $23Billion.Most recently, Monty realized his lifelong dream of becoming a pilot and flies his airplane throughout the United States to pursue his interest in better understanding and serving Americans. He is a director and chairman of corporate boards and an advisor to many entrepreneurs and businesses. He is also the author of the book Love is Free; Guac is Extra.Tune into this episode and hear from the former co-CEO of Chipotle on building culture.Things you will learn in this episode: [00:01 - 07:31] Opening Segment I introduce today’s guest, Monty MoranBio Be sure to check out guestio.com and start bookingMonty gives some background on his storyGrowing up in Boulder Colorado Life outdoorsGrowing up curious and getting good at reading peopleLearning through minimum wage jobsLearning from people - the things that everyone wants[07:32 - 17:33] Learning the Art of Intimacy and Curiosity in Dairy QueenMonty talks about the things he learned from people Talking to guests at DQ Everyone has something interesting to them The beauty of curiosity Seeking to value and understand people Seeing the world through others’ eyesMonty shares about the spiritual curiosity of Boulder Understanding the truthSniffing out the inauthentic Desiring the truth led to intimacy when meeting people Don’t listen to the words, but the non-verbal A word from our sponsor[17:34 - 36:00] Former Co-CEO of Chipotle on Building CultureMonty shares his experience in school and transitioning into LawCollege career Rather work WITH people than ON people Going to law school The real experience doing law - no such thing as junk work Making better relationships with the opposition than their own lawyersDropping people’s guardsInteracting with people where they're at Using the knowledge to build Culture in the service industry Monty’s transition from law to ChipotleStarting with real estate negotiations Turning around the ego Empowering people Building the kind of culture that people don’t want to leaveAsked to build Culture at Chipotle as a leader[36:01- 45:11] Closing SegmentTop lessons from Monty on building CultureDon’t try to get something out of people or job, but what you can giveThe source of a leader's power is from followersDifference between a manager and a leader Work to diminish your power not increase it Stop listening to wordsWho you know or what you know?Who you know - relationships make life worth it People are the source of wisdom How to find the book Links below ThE RaNdOm ROunDHow to engage with MontyLinks belowFinal words Tweetable Quotes: “There’s no such thing as a dead-end job and the only thing that makes it dead-end is if you think it's dead-end, then you’re bringing the wrong attitude to it.” - Monty Moran“Everyone in the world wants the same thing, and that’s to be seen, valued, loved, and understood.” - Monty Moran“I’m not even going to let your words prevent me from caring about where you’re really at, caring about what you’re really feeling.” - Monty Moran“It’s so much more valuable to make others better than it is to be the ‘good one.’” - Monty MoranResources Mentioned:Love is Free; Guac is ExtraThe Power of NowConnect with Monty on LinkedIn, Twitter, and Instagram. Go check out https://montyfmoran.com/ (Same as loveisfree.com) and learn more about building culture and your fullest self. Did you love the value that we are putting out in the show? LEAVE A REVIEW and tell us what you think about the episode so we can continue putting out great content just for you! Share this episode and help someone who wants to connect with world-class people. Jump on over to travischappell.com/makemypodcast and let my team make you your very own show!If you want to learn how to build YOUR network, check out my website a travischappell.com. You can connect with me on Facebook, Instagram, and Twitter. Be sure to join The Lounge to become part of the community that’s setting up REAL relationships that add value and create investments.Advertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy
