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Publisher's Summary

Amy Gallo, author of the "HBR Guide to Managing Conflict at Work," explains the options.
©2015 Harvard Business School Publishing. All rights reserved. (P)2015 Harvard Business School Publishing. All rights reserved.

What listeners say about 498: 4 Types of Conflict and How to Manage Them

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Too fast

It moved way too fast to follow. As a teaser interview to promote a book, it certainly made me want to buy a copy. But as a quick listen to gain real information from, not so much. They seemed like they were in a race to fit as many words in as possible and not really dive in enough to give solid, actionable info.