- helpful votes
- The Gentle Art of Asking Instead of Telling
- By: Edgar H. Schein
- Narrated by: Sean Pratt
- Length: 3 hrs and 30 mins
Communication is essential in a healthy organization. But all too often when we interact with people - especially those who report to us - we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines Humble Inquiry as "the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person."
Worth the read
- By Jennifer Grant on 01-07-17
Humble Inquiry places priority on building trust and relationships. He saves the self-inquiry process for the end of the book. If more people/leaders could slow down and ask humble inquiry questions, they would have a much different impact on the people around them. This is simply good neuroscience.
3 of 4 people found this review helpful