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Chad C.

  • 12
  • reviews
  • 2
  • helpful votes
  • 14
  • ratings
  • Costovation

  • By: Stephen Wunker, Jennifer Luo Law
  • Narrated by: Van Tracy
  • Length: 4 hrs and 45 mins
  • Unabridged
  • Overall
    4.5 out of 5 stars 3
  • Performance
    4.5 out of 5 stars 3
  • Story
    4.5 out of 5 stars 3

Cut costs - it's a common corporate refrain. But if you constantly slash expenditures, what happens to innovation? How can you stay competitive and satisfy customers? Costovation solves the dilemma of how to spend less and innovate more. The book's revolutionary approach broadens the definition of innovation beyond products to the business model itself. With costovation, you let go of assumptions, take a fresh look at the market, and relentlessly focus on what customers really want.

  • 4 out of 5 stars
  • Interesting listen....

  • By Chad C. on 11-14-18

Interesting listen....

Overall
4 out of 5 stars
Performance
4 out of 5 stars
Story
4 out of 5 stars

Reviewed: 11-14-18

I liked this book a lot as it’s approach to simplifying things for customers, your operation and employees actually makes the customer experience even better. Probably nothing revolutionary in this book, but I enjoyed the examples, insight and reminders of how great lean and simple is. #Business #Simplicity #Tagsgiving #Sweepstakes

  • To Pixar and Beyond

  • My Unlikely Journey with Steve Jobs to Make Entertainment History
  • By: Lawrence Levy
  • Narrated by: Bronson Pinchot
  • Length: 7 hrs and 54 mins
  • Unabridged
  • Overall
    4.5 out of 5 stars 382
  • Performance
    4.5 out of 5 stars 349
  • Story
    4.5 out of 5 stars 348

After Steve Jobs was unceremoniously dismissed from Apple, he turned his attention to a little-known graphics art company that he owned called Pixar. One day, out of the blue, Jobs called Lawrence Levy, a Harvard-trained lawyer and Silicon Valley executive to whom he had never spoken before, in the hope of persuading Levy to help him get Pixar on the right track. What Levy found in Pixar was a company on the verge of failure. To Pixar and Beyond is the extraordinary story of what happened next.

  • 5 out of 5 stars
  • Sweet and Lovely

  • By Emielke on 04-22-17

Loved the book

Overall
5 out of 5 stars
Performance
5 out of 5 stars
Story
5 out of 5 stars

Reviewed: 11-14-18

I thought this was an interesting book inside Pixar and it’s relationship with Steve Jobs. #Business #SteveJobs #Tagsgiving #Sweepstakes

1 of 1 people found this review helpful

  • The Experience

  • The 5 Principles of Disney Service and Relationship Excellence
  • By: Bruce Loeffler, Brian Church
  • Narrated by: Kevin Young
  • Length: 8 hrs and 47 mins
  • Unabridged
  • Overall
    4.5 out of 5 stars 35
  • Performance
    4.5 out of 5 stars 29
  • Story
    4.5 out of 5 stars 29

Co-author Bruce Loeffler spent 10 years at Disney World overseeing service excellence. He has partnered with Brian T. Church to show you how to bring that same level of care and value to your own organization. Based on the I. C.A.R.E. model, the five principles - Impression, Connection, Attitude, Response, and Exceptionals - give you a solid framework upon which to raise the level of your customer experience.

  • 5 out of 5 stars
  • excellent for service professionals

  • By Jeremy on 04-12-16

Disney is the master of customer service!

Overall
5 out of 5 stars
Performance
5 out of 5 stars
Story
5 out of 5 stars

Reviewed: 11-11-18

If you’re looking to learn about customer service, Disney is the place to turn and this is the book for you! Disney has so many opportunities to interact with customers and they have thought through everything. If you have any interest in improving your customer service or rethinking how you provide service, get this book. #business #customerservice #Tagsgiving #Sweepstakes

  • The Membership Economy

  • Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue
  • By: Robbie Kellman Baxter
  • Narrated by: Tom Pile
  • Length: 8 hrs and 12 mins
  • Unabridged
  • Overall
    4.5 out of 5 stars 180
  • Performance
    4 out of 5 stars 150
  • Story
    4 out of 5 stars 151

If you've ever used ZipCar, Amazon Prime, Spotify, NetFlix, Groupon, Weight Watchers, SurveyMonkey, United Mileage Plus, Pinterest, or Twitter, you are part of The Membership Economy, an increasingly popular model that author Robbie Kellman Baxter sees as the inevitable result of technological advancements, social trends, and a generation in transition. The Membership Economy argues that we are now moving away from ownership, but we still want the benefits that come with access.

  • 4 out of 5 stars
  • Relevant, but without an "a-ha" moment

  • By Nagy Barnabás on 05-13-16

glad I bought it

Overall
4 out of 5 stars
Performance
4 out of 5 stars
Story
4 out of 5 stars

Reviewed: 11-11-18

Enjoyed this book as it was one of the first I listened to about a membership economy. I thought it provided some good background and rationale as to why we are moving to a membership approach. It’s a lot to digest and I will likely listen to again. #membershipeconomy #business #Tagsgiving #Sweepstakes

  • Creative Selection

  • Inside Apple's Design Process During the Golden Age of Steve Jobs
  • By: Ken Kocienda
  • Narrated by: Ken Kocienda
  • Length: 7 hrs and 28 mins
  • Unabridged
  • Overall
    4.5 out of 5 stars 532
  • Performance
    4.5 out of 5 stars 484
  • Story
    4.5 out of 5 stars 484

Creative Selection recounts the life of one of the few who worked behind the scenes, a highly respected software engineer who worked in the final years of the Steve Jobs era - the Golden Age of Apple. Ken Kocienda offers an inside look at Apple’s creative process. For 15 years, he was on the ground floor of the company as a specialist, directly responsible for experimenting with novel user interface concepts and writing powerful, easy-to-use software for products including the iPhone, the iPad, and the Safari web browser. 

  • 2 out of 5 stars
  • Just the 20%

  • By matthewolf on 09-20-18

Good book for Apple fans

Overall
4 out of 5 stars
Performance
4 out of 5 stars
Story
4 out of 5 stars

Reviewed: 11-11-18

I enjoy listening to books about how Apple approaches products and services and inside details about their culture. If you’re an Apple fan, you should like this book. #Tagsgiving #Sweepstakes

  • Building a StoryBrand

  • Clarify Your Message So Customers Will Listen
  • By: Donald Miller
  • Narrated by: Donald Miller
  • Length: 4 hrs and 56 mins
  • Unabridged
  • Overall
    4.5 out of 5 stars 5,751
  • Performance
    4.5 out of 5 stars 5,096
  • Story
    4.5 out of 5 stars 5,081

Donald Miller's StoryBrand process is a proven solution to the struggle business leaders face when talking about their businesses. This revolutionary method for connecting with customers provides listeners with the ultimate competitive advantage, revealing the secret for helping their customers understand the compelling benefits of using their products, ideas, or services.

  • 3 out of 5 stars
  • Starts to Feel Like One Big Ad for Authors Product

  • By ManBearPig on 12-06-17

Good book about developing your story

Overall
4 out of 5 stars
Performance
4 out of 5 stars
Story
4 out of 5 stars

Reviewed: 11-11-18

Good book about developing a story to sell or for people to buy, not just your product or service. Creating a story behind you helps people attach to you and identify to you when faced with alternatives. #Business #Branding #Tagsgiving #Sweepstakes

  • Play by Play

  • Calling the Wildest Games in Sports - From SEC Football to College Basketball, the Masters and More
  • By: Verne Lundquist
  • Narrated by: Malcolm Hillgartner, Verne Lundquist
  • Length: 11 hrs and 5 mins
  • Unabridged
  • Overall
    4.5 out of 5 stars 28
  • Performance
    4.5 out of 5 stars 24
  • Story
    4.5 out of 5 stars 24

Verne Lundquist's remarkable broadcasting career has placed him at the center of major sporting events in America for more than 50 years, from Jack Nicklaus' final victory at the 1986 Masters to Tonya Harding's attack on Nancy Kerrigan at the 1994 Olympics to the Auburn-Alabama shocker of 2013. In his first memoir, he replays highlights from his career, taking sports fans behind the scenes of some of the most dramatic moments in modern sports history. 

  • 4 out of 5 stars
  • Verne doesn’t read the book

  • By Flint H. on 03-15-19

Am torn with how I feel with this book

Overall
3 out of 5 stars
Performance
3 out of 5 stars
Story
3 out of 5 stars

Reviewed: 11-11-18

I am torn with how I feel about this book. I watched Verne a lot on his sports broadcasts and like him a lot. This book is about his life and rise in the broadcast business, along with some stories along the way. I think I was expecting and wanting more behind the scenes stories from college football, golf, etc. so I think my rating and review of this book is skewed because of that. For whatever reason I expected something this book wasn’t, so i felt a little disappointed. But I am to have listened to this book and learn more about Verne. #Sports #Tagsgiving #Sweepstakes

  • It's Your Ship

  • Management Techniques from the Best Damn Ship in the Navy
  • By: D. Michael Abrashoff
  • Narrated by: D. Michael Abrashoff
  • Length: 6 hrs and 24 mins
  • Unabridged
  • Overall
    4.5 out of 5 stars 2,402
  • Performance
    4.5 out of 5 stars 2,139
  • Story
    4.5 out of 5 stars 2,140

The story of Captain D. Michael Abrashoff and his command of USS Benfold has become legendary inside and outside the Navy. Now Abrashoff offers this fascinating tale of top-down change for anyone trying to navigate today's uncertain business seas. When Captain Abrashoff took over as commander of the Benfold, a ship armed with every cutting-edge system available, it was like a business that had all the latest technology but only some of the productivity.

  • 5 out of 5 stars
  • Very Inspirational

  • By Ann-Marie on 02-08-16

Loved this book

Overall
5 out of 5 stars
Performance
4 out of 5 stars
Story
5 out of 5 stars

Reviewed: 11-11-18

Loved the leadership style in this book — building up your people, looking out for them, and empowering them to action. The story was amazing. I could listen to it again. #Leadership #Inspiring #Tagsgiving #Sweepstakes

  • Strong Ending

  • A Journey from Combat to Comedy
  • By: Audible Originals
  • Narrated by: Mary-Louise Parker
  • Length: 1 hr and 16 mins
  • Original Recording
  • Overall
    4.5 out of 5 stars 6,850
  • Performance
    4.5 out of 5 stars 6,152
  • Story
    4.5 out of 5 stars 6,135

It’s always hard to make the crowd laugh - especially when joking about war, PTSD, and mental health. Strong Ending follows three military veterans as they attempt to turn their most painful stories into laughs by participating in a stand-up comedy boot camp. After joining the military, deploying to combat zones, and coming home fundamentally changed, Michael Garvey, Isaura Ramirez, and Patrick Harth challenge themselves to share their stories on stage and perform original stand up-comedy about their experiences for a packed house. 

  • 5 out of 5 stars
  • Favorite Member Selection so far

  • By Amazon Customer on 11-07-18

Interesting listen

Overall
3 out of 5 stars
Performance
3 out of 5 stars
Story
5 out of 5 stars

Reviewed: 11-11-18

The mission/story of the audible original is great — giving vets with PTSD an outlet to heal, get better, and eat with their situation. The veterans in this original were amazing. While their stories were great and the mission of this book great, I was expecting to hear more of the veterans act and jokes. I didn’t feel like I got enough of this. #PTSD #Inspiring #Military #Tagsgiving #Sweepstakes

1 of 4 people found this review helpful

  • Every Town Is a Sports Town

  • Business Leadership at ESPN, from the Mailroom to the Boardroom
  • By: George Bodenheimer, Donald T. Phillips
  • Narrated by: George Bodenheimer
  • Length: 10 hrs and 38 mins
  • Unabridged
  • Overall
    4.5 out of 5 stars 26
  • Performance
    4 out of 5 stars 25
  • Story
    4.5 out of 5 stars 25

ESPN's rise is one of the most remarkable stories about business and sports in our time, and nobody can tell it better than George Bodenheimer. It may be hard to believe, but not long ago, getting sports updates was difficult and frustrating. ESPN changed everything.

  • 5 out of 5 stars
  • Interesting book....

  • By Chad C. on 08-06-18

Interesting book....

Overall
5 out of 5 stars
Performance
5 out of 5 stars
Story
5 out of 5 stars

Reviewed: 08-06-18

I appreciate and liked the author taking the time to narrate this book. I felt like it added to the experience. I grew up watching ESPN and, as things in the book started to reveal themselves, I could picture those things in my mind and it helped me understand more about ESPN and the brand.

I think this book would be good for anyone that likes sports. It felt like I blend of the business/management side, entertainment side, and I think more importantly the personal/relationship/culture side of ESPN which I enjoyed very much.

I feel like sometimes audio books are hit or miss. The story could be great but the narration puts you to sleep. Or whatever it may be. But I think this book was a good blend of story, narration, and length. I felt good early on that I made a good decision purchasing this book. I didn’t regret it. #Tagsgiving #Sweepstakes