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  • How to Win Customers and Keep Them for Life

  • By: Michael LeBoeuf Ph.D.
  • Narrated by: Michael LeBoeuf Ph.D.
  • Length: 1 hr and 29 mins
  • Abridged
  • Overall
    4.5 out of 5 stars 61
  • Performance
    4.5 out of 5 stars 28
  • Story
    4.5 out of 5 stars 28

From Michael LeBoeuf, the best selling author of Working Smart and the audio programs Working Smarter, Imagineering, and The Perfect Business, comes How to Win Customers and Keep Them for Life. With a hardhitting, action-ready rewards-and-incentives ideology, this is the ultimate program to building a successful business through customer satisfaction.

  • 5 out of 5 stars
  • One of the Best!!

  • By Justin on 01-25-06

older book...with principal s still ringing true<br />

Overall
5 out of 5 stars
Performance
5 out of 5 stars
Story
5 out of 5 stars

Reviewed: 04-27-18

more appropriate for today than it's original authored date!!! must read for anyone who dares to care!

  • Firms of Endearment

  • How World-Class Companies Profit from Passion and Purpose
  • By: Rajendra S. Sisodia, Jagdish N. Sheth, David B. Wolfe
  • Narrated by: Stow Lovejoy
  • Length: 11 hrs and 30 mins
  • Unabridged
  • Overall
    4 out of 5 stars 95
  • Performance
    4 out of 5 stars 60
  • Story
    4.5 out of 5 stars 57

Today's best companies get it. From Costco to Commerce Bank, Wegmans to Whole Foods, they're becoming the ultimate value creators. They're generating every form of value that matters: emotional, experiential, social, and financial. And they're doing it for all their stakeholders. Not because it's politically correct, but because it's the only path to long-term competitive advantage.

  • 3 out of 5 stars
  • Good Topic-Needs a Once Over

  • By Peter on 06-09-08

great evidence of true leadership benefits!

Overall
5 out of 5 stars
Performance
5 out of 5 stars
Story
5 out of 5 stars

Reviewed: 09-27-17

Win win win with no losers. The way God's love can impact our world! if every company was an FOE the world would be a much better place!

0 of 2 people found this review helpful