- helpful votes
The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond
- By: Michael Dues, The Great Courses
- Narrated by: Michael Dues
- Length: 12 hrs and 21 mins
- Original Recording
In 24 lectures brimming with practical tips, tools, and techniques everyone can use to better manage conflict in his or her professional and personal lives, gain the essential skills of conflict management. As presented by Professor Dues, these lectures will show you how to effectively deal with conflicts of all kinds, using the "win-win" model that has dominated the field for the past six decades.
- By Mary on 12-06-15
Very useful, practical and simple
Well structured and presented. Immediately relates to daily situations and offers great advice. Presented with passion and experience, highly recommended.
9 of 9 people found this review helpful