- helpful votes
- The Gentle Art of Asking Instead of Telling
- By: Edgar H. Schein
- Narrated by: Sean Pratt
- Length: 3 hrs and 30 mins
Communication is essential in a healthy organization. But all too often when we interact with people - especially those who report to us - we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines Humble Inquiry as "the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person."
Worth the read
- By Jennifer Grant on 01-07-17
Worth the read
What I loved about this book is that it was a practical guide to implementing what can be a mostly abstract concept. Schein, who I have always trusted as one of the leading voices in organizational behaviour, leadership and change management has taken an anti-oppressive approach often used in the human services field and made it not only relevant but accessible to those in more traditional private or less human focused environments. Not only that but the principles of Humble inquiry can be practice everywhere, which makes this not a "to do" book but a "to live by" book. My favourite kind of learning! Will be listening again and again!
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