- helpful votes
- The Gentle Art of Asking Instead of Telling
- By: Edgar H. Schein
- Narrated by: Sean Pratt
- Length: 3 hrs and 30 mins
Communication is essential in a healthy organization. But all too often when we interact with people - especially those who report to us - we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines Humble Inquiry as "the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person."
Worth the read
- By Jennifer Grant on 01-07-17
Get to the point!!!
I would have given this five stars...but. The basic information is very intriguing and pretty good. But this is an audiobook, not a college textbook! I don't want academic references in an audiobook! I also don't want an endless array of case studies where the author waxes on about his whole career. I would rather have a few illustrative case studies and then some practical advice.
As a professional management consultant, I was very interested in his discussion of Level 1, 2 and 3 relationships with clients. I got that, great. Now tell me how to cultivate those levels, how to avoid the pitfalls, etc. Didn't get that. I even bought another one of his books that seemed like it would get into that deeper. It was even worse!