- helpful vote
- By: Kerry Patterson, Joseph Grenny, Ron McMillan, and others
- Narrated by: Barrett Whitener
- Length: 4 hrs and 25 mins
Discover skills to resolve touchy, controversial, and complex issues at work and at home, now available in this follow-up to the internationally popular Crucial Conversations.
One of the best books I have read or listened to!
- By dancinshoes on 08-20-06
Mostly same as Crucial Concersations; audio not great
If you have read the Crucial Conversations book, you'll find this is largely a rehash.
Audio quality is not great; raspy, rattly voice around halfway mark. Couldn't finish.
1 of 1 people found this review helpful