Episodios

  • Show 294 - Inside Pay360: Fraud, AI, and the Future of Payments - Part 3 of 3

    Show 294 - Inside Pay360: Fraud, AI, and the Future of Payments - Part 3 of 3
    Apr 8 2026
    In this bonus third episode from Pay360, recorded live at ExCeL London, we bring together four more leading voices from across the payments ecosystem to unpack the technologies, risks and innovations shaping the industry’s next chapter. Graham Barrett spoke with: 1/ Simeon Miles, Senior Partnership & Global Schemes Manager, Netcetera 2/ Subramaniam Sundaram, Senior Director, Head of Solutions Management, Pismo 3/ Willem Wellinghoff, UK Chair and Chief Compliance Officer, Ecommpay 4/ Luc Gueriane, CEO, Moorwand Across the conversations, they explore how organisations are responding to the rapid rise of AI‑driven fraud, the shift toward instant payments, and the pressure to modernise legacy infrastructure. Our guests share practical perspectives on authentication, tokenisation, regulatory change, and the emerging world of agent‑driven commerce. Recorded on the show floor, this episode captures the energy and urgency of Pay360, offering a concise snapshot of the trends, risks and opportunities that will define the future of payments.
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    37 m
  • Show 293 - Inside Pay360: Policy, Modernisation & AI: The Forces Reshaping UK Payments - Part 2 of 3

    Show 293 - Inside Pay360: Policy, Modernisation & AI: The Forces Reshaping UK Payments - Part 2 of 3
    Apr 7 2026
    In the second of our two episodes produced in partnership with BPC, recorded live at Pay360 at ExCeL London, we explore the intersection of policy, infrastructure modernisation and emerging technology, and how each is reshaping the UK’s payments landscape. Graham Barrett spoke with: 1/ Mark Garnier OBE MP, Shadow Economic Secretary to the Treasury, The Conservative Party 2/ Eugenia Planas, Chief Information Officer for Markets Banking Payments and Resolution, Bank of England 3/ Dan Wilson, Head of Payments Strategy, Industry and Roadmap, Nationwide 4/ Saira Khan, Head of Innovation and Partnerships, First Direct Bank 5/ Macs Dickinson, Director of Engineering, LHV Across the conversations, our guests discuss: - The UK’s competitiveness in a world of stablecoins, tokenisation and DLT - How regulation, taxation and compliance shape innovation — and where the balance is slipping - The Bank of England’s modernisation of RTGS and the shift to a modular, future‑proof platform - Synchronised settlement, external ledgers and the foundations for the digital pound - Practical, near‑term use cases for AI and agentic AI in wholesale payments - The escalating arms race between fraudsters and financial institutions - Why customer experience in payments is evolving, not being reinvented A grounded, policy‑aware look at the future of payments.
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    51 m
  • Show 292 - Inside Pay360: Digital Wallets, Agentic AI & the Future of Payments - Part 1 of 3

    Show 292 - Inside Pay360: Digital Wallets, Agentic AI & the Future of Payments - Part 1 of 3
    Apr 2 2026
    Recorded live at Pay360 at ExCeL London and recording in partnership with BPC, this first episode in our three‑part series brings together senior leaders from across the payments ecosystem to unpack the technologies reshaping how we pay. Graham Barrett spoke with: 1/ Julian Farley, Sales Director UK and Europe, BPC 2/ Paul Horlock, Chief Payments Officer, Santander 3/ Claire Gates, Global Head of Payments and Solutions, Crown Agents Bank 4/ Simon Eacott, Head of Payments, Natwest 5/ Anna Stoianova, Head of Digital Product (Money Transfers), Nordea 6/ Francis Gorman, Principal Security Architect, Bank of Ireland Our guests explore the industry’s most urgent themes, from the rapid rise of digital wallets and the promise (and pitfalls) of agentic AI, to cross‑border payments, fraud prevention, financial inclusion, and the looming quantum threat to payment security. Across the conversations, they reflect on: - How digital wallets are evolving in Europe and emerging markets - The trust challenges of agentic commerce and machine‑initiated payments - The push for account‑to‑account alternatives to card networks - New approaches to fraud, AML and marketplace scams - What a truly seamless global payments experience could look like - Why quantum‑safe cryptography can’t wait A fast‑paced, on‑the‑ground snapshot of the ideas shaping the next era of payments.
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    56 m
  • Show 291 - Innovation, Trust & the Future of FinTech: Live from Pay360 with FinXP and ONE.io

    Show 291 - Innovation, Trust & the Future of FinTech: Live from Pay360 with FinXP and ONE.io
    Apr 1 2026
    Recorded live at Pay360 at ExCeL London, this special episode of the c-suite podcast, produced in partnership with FinXP, dives deep into the forces reshaping global payments, Banking-as-a-Service, and cross‑border innovation. Host Debbie West is joined by Jens Podewski, CEO and co‑founder of FinXP, and Jovi Overo, CEO of ONE.io, for an insightful conversation about how collaboration, trust, and technological evolution are redefining the financial ecosystem. Together, they explore: - Why Banking as a Service is really about speed, flexibility, and access, and why it’s far more complex than simple “plumbing” - How FinXP and ONE.io built a partnership grounded in transparency, reliability, and honest communication - The growing role of stablecoins, real‑time rails, and API‑driven infrastructure in transforming cross‑border payments - Why digital identity may be the most important innovation of the next five years, even more than AI - A personal reflection on financial inclusion, underbanked communities, and the human impact of better financial access With candid insights, real‑world examples, and a refreshing honesty about what works and what doesn’t, this episode offers a compelling look at the future of fintech from two leaders shaping it.
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    25 m
  • Show 290 - Beyond The Stage: Behind the buzz at the Retail Technology Show

    Show 290 - Beyond The Stage: Behind the buzz at the Retail Technology Show
    Mar 31 2026
    In this episode of the c-suite podcast’s 'Beyond the Stage' series, Graham Barrett sits down with Matt Bradley, Founder and Director of the Retail Technology Show, for a rare behind‑the‑scenes look at one of the fastest‑growing events in the retail calendar. Recorded ahead of the 2026 show at ExCeL London, Matt reflects on the long journey from the event’s origins in 2010 to its post‑Covid relaunch. He lifts the lid on the pressures and unpredictability of live events, from last‑minute speaker dropouts to unexpected protests, and explains why the move from Olympia to ExCeL unlocked new possibilities for exhibitors and visitors alike. Looking ahead to this year’s show, Matt teases the 2026 theme - “the biggest disco ExCeL has ever seen” - highlights the return of Marks & Spencer chairman Archie Norman, and unpacks the big topics shaping the agenda, from AI and cyber resilience to the rise of retail media. He also shares how he measures success, the best feedback he’s ever received - including one attendee saying “I’ve achieved six months’ worth of work in one day”, and why the work of planning the next show begins long before the current one ends. A candid, energetic conversation with the person responsible for bringing one of retail’s most influential gatherings to life.
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    15 m
  • Show 289 - Risks, Readiness and the Road to Agentic Commerce: Insights from MPE Berlin - Part 5

    Show 289 - Risks, Readiness and the Road to Agentic Commerce: Insights from MPE Berlin - Part 5
    Mar 30 2026
    Recorded live at MPE Berlin in partnership with Ecommpay, this explores how agentic commerce is evolving from early experimentation into a multi‑layered shift that will reshape everything from product discovery to checkout design. Russell Goldsmith spoke with the following guests: 1/ Daniel Kornitzer, Head of Global Partnerships, Ebanx 2/ Sandra Mianda, Founder & CEO, Paypr.work 3/ Marco Conte, VP of Product, AI Data & Insights, Ixopay 4/ Kestas Saulis, Head of Payments, Nord Security 5/ Vishal Shukla, Lead product Manager, Tipico Our guests unpack the spectrum of agentic behaviour, from simple autofill and curated recommendations to full delegation and even anticipation, and what this means for merchants navigating new risk models, liability questions and the need for certified, trusted agents acting on behalf of consumers. We also dive into the practical realities: how merchants must rethink catalogue structure for machine‑readability, why frameworks, standards and protocols are essential before agent‑to‑merchant interactions can scale, and how PSPs will shoulder much of the heavy lifting in building the infrastructure that makes agentic commerce safe, interoperable and compliant. Our guests debate whether early adopters will gain an edge, what failure modes may emerge as agents behave more like autonomous buyers, and why sectors like travel may see the first meaningful breakthroughs. A must‑listen for anyone tracking the future of e‑commerce, AI‑driven purchasing, merchant infrastructure or payment orchestration, and for anyone curious about how agentic commerce will move from hype to real‑world adoption over the next decade.
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    49 m
  • Show 288 - How Banks and Fintechs Really Work Together: Insights from MPE Berlin, Part 4

    Show 288 - How Banks and Fintechs Really Work Together: Insights from MPE Berlin, Part 4
    Mar 27 2026
    Recorded live in Silverflow’s networking lounge at MPE Berlin, this episode explores how banks and fintechs are reshaping the future of merchant payments. Russell Goldsmith spoke with the following guests: 1/ Robert Kraal, Co Founder, Silverflow 2/ Ugnė Buračienė, Group CEO, Payabl. 3/ Alexander Luijt, Commercial Product Manager, ING 4/ Danish Kanojia, Payments Product Lead, Wolt 5/ Vassilina Walford, Founder, PaymentVibes Across the conversations, our guests explore how banks and fintechs are reshaping modern acquiring, from the demand for full transparency in payments data to the growing expectation that technology partners must deliver speed, flexibility and global reach. They unpack why large merchants increasingly want the stability of a bank combined with the innovation of a fintech, and how partnerships like ING and Silverflow are redefining what “best‑of‑breed” looks like in practice. We also dive into the realities of collaboration: the cultural shift inside banks, the operational complexity merchants face when expanding internationally, and why trust, governance and regulatory strength remain critical differentiators. The episode highlights the balance between innovation and risk, and why merchants ultimately care about one thing: solutions that work seamlessly. A must‑listen for anyone navigating the future of acquiring, bank–fintech partnerships, merchant expansion or payment infrastructure, and for anyone curious about how the next generation of payment rails, data transparency and collaborative models will shape the industry.
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    38 m
  • Show 287 - Bank & Fintech Partnerships - Insights from MPE Berlin, Pt 3

    Show 287 - Bank & Fintech Partnerships - Insights from MPE Berlin, Pt 3
    Mar 26 2026
    Recorded live in Silverflow’s networking lounge at MPE Berlin, this episode explores how cloud‑native infrastructure, bank–fintech collaboration and agentic commerce are reshaping the global payments landscape. Russell Goldsmith spoke with the following guests; 1/ Anne Willem De Vries, CEO & Co Founder, Silverflow 2/ Sandra Mianda, Founder & CEO, Paypr.work 3/ Anurag Chitlangia, Senior Product Manager, Uber 4/ Kilian Thalhammer, Managing Director, Global Head of Merchant Solutions - Fintech & Platform Sales, Deutsche Bank 5/ Victor Padee, Chief Revenue Officer, Aevi Our guests unpack the realities of entering new markets, the hidden complexity of legacy systems, the rise of modular payment architectures, and the evolving role of banks as merchants demand richer data, faster settlement and global scalability. We also dive into agentic commerce, how ready merchants really are, what new failure modes may emerge, and why precision in APIs, fraud signals and settlement timing will matter more than ever as agents begin making decisions on behalf of consumers. A must‑listen for anyone navigating the future of acquiring, issuing, orchestration or merchant payments, and for anyone curious about how banks and fintechs can build partnerships that truly scale.
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    41 m