Mike and Sarah welcome Jordan Young to talk about working in corporate customer service. From wage theft, to staff surveillance, to the morning chants, the crew pull back the curtain on the corporate customer service experience.Jordan Young is a member of the traditional Newfoundland band, "Coaker's Hat"https://www.facebook.com/coakershat@greyjay709

Grizzled retail vets Mike and Sarah welcome customer service newcomer Tyler O’Dea to the studio to talk all about working during all sorts of catastrophes; from blizzards, to robberies, to biohazards.Tyler O’Dea is a comedian, and has written for This Hour Has 22 Minutes.

@eel.feel

Special guest Mike Fardy joins us in the studio to talk about the reasons people quit their jobs, epic quits, and life as a “Febreze magician.”Mike Fardy is a writer, comedian, and filmmaker.Check out his work (and pond) on social media @MikeFardz

Mike Hickey slips down the chimney and delivers lumps of coal to his memories in retail during the holidays.

Cozy up next to the fire with a cup of cocoa as we pen the carols of holiday upselling, Black Friday, and a Christmas Eve that will make you want to haunt a regional manager.

Mike Hickey is an author, producer, musician, and filmmaker. @hickeycommamike

www.terrornova.ca

Allanna Ward joins us to talk about common sense not being so common. This episode delves into the abandonment of civil behaviour on cruise ships and the insane (yet necessary) rules to an escape room.

Allanna Ward is a visual artist and has a master’s degree in art therapy.

Instagram: @AllannaWardArt

4.16 million people in Canada work in retail/customer service. These are their stories.......... ** DUN DUN **
Comedians Sarah Walsh and Mike Hammond take you through Dante's 8th level of customer service hell with special guests and absolutely true stories!

Grand Opening on November 12!