Unlock the secrets of casino marketing success in 2025 with expert Julia Carcamo of J Carcamo & Associates & Andrew Kordek of iPost!

In this special edition of Email Never Sleeps, we dive into cutting-edge casino marketing strategies that are reshaping retention, social media, and customer engagement.

If you’re looking to dominate your market, now is the time to understand how emotional branding, user-generated content, and influencer partnerships are redefining the guest experience. Julia also shares why micro-influencers, TikTok casino content, and integrated omnichannel marketing are critical for driving loyalty and revenue.

This conversation should inspire you to explore casino retention strategies and social media for casinos as core growth pillars in your 2025 marketing plan.In this video, you'll learn:

-How to differentiate your casino beyond the slot floor

-Why emotional territory is your secret competitive advantage

-The real impact of micro-influencers vs. major influencers

-How to effectively start and scale casino social media strategies

-Practical advice on AI tools for casino marketers

-Why email integration and segmentation are the next big opportunity

-Sneak peeks into Casino Marketing Boot Camp 2025 and how to attend

Referenced:CDC Gaming Reports — https://cdcgaming.com/insight/Casino

Marketing Boot Camp — https://casinomarketingbootcamp.com/

Timestamps:

00:00 - Welcome Back Julia Carcamo: Casino Marketing Expert

00:12 - Julia’s Background: Casino Brand Strategy and Boot Camps

01:02 - Researching Casino Trends and Julia’s TikTok Content

01:49 - Casino Marketing Trends: Retention and Competitive Shifts

03:01 - How Casinos Must Rethink Competition for Entertainment Dollars

04:06 - Emotional Territory Explained: Building Casino Brand Loyalty

05:49 - Emotional Experience vs. Functional Benefits in Casinos

07:27 - Real Example: New Casinos and Customer Emotional Drivers

08:57 - Casino Branding: Marketing Like It's Mardi Gras

10:00 - Creating Emotional Ownership with Casino Guests

11:20 - Cross-Channel Casino Social Media Strategy Best Practices

12:48 - Micro-Influencers in Casino Marketing: Impact and ROI Discussion

14:41 - Authenticity Over Celebrity: Why Real People Matter in Casino Marketing

16:36 - Experimenting with Short-Form Content in Casino Campaigns

18:08 - How to Start Small With Casino Social Media and Scale

19:26 - Segmenting Casino Social Campaigns by Audience and Channel

21:06 - Content Types That Work Best for Casino Social Media

22:40 - Finding Your Casino’s Niche Audience on Social

23:59 - Top Discussions from Casino Marketing Conferences in 2025

24:59 - The Role of AI in Casino Digital Marketing Strategies

26:01 - Predictive Analytics and AI for Small Casinos

27:11 - Jumpstarting Casino Marketing with AI Content Tools

28:50 - Practical AI Advice for Casino Marketers

30:01 - Casino Marketing Budgets: Flat, Growing, or Shrinking?31:36 - Digital vs Traditional Advertising: Strategic Budget Shifts

33:08 - Unique Challenges for Tribal Casino Marketing and Growth

34:56 - Why Integrated Casino Marketing Still Faces Big Challenges

36:48 - Realities of Integration: Vendor and Technology Pitfalls

38:00 - Casino Marketing Boot Camps: What to Expect

39:53 - Why Casino Marketing Boot Camp is Hands-On and Impactful

41:03 - Closing Thoughts: Evolving Casino Marketing for 2025 and Beyond

💬 Drop your questions in the comments — we’re here to help you scale smarter!

#casino #casinomarketing #casinomarketingbootcamp

Franchise email marketing isn’t just about sending more emails—it’s about sending the right emails.

In Episode 2 of Email Never Sleeps, host Andrew Kordek of iPost welcomes franchise marketing expert Amy Dill-Amoss of Alliance Franchise Brands to explore what truly makes email work at scale in the franchise world.

This isn’t your average B2B email conversation—this is about real, local impact with national brand integrity.

Inside this episode:

How to manage brand consistency across 700+ franchise locations

The power of personalization—done rightWhy good data is the foundation of great campaigns (and how to get it)

What metrics actually matter (and how to track subscriber intent)Copywriting strategies for localized, on-brand communication

Whether you're a franchisor, franchisee, or digital strategist, you'll walk away with actionable insights on list management, engagement benchmarks, and proven newsletter formats that convert.

Featuring real examples, practical frameworks, and the candid experience of two seasoned franchise marketing pros.

Want to improve your franchise email performance?

Start here: https://www.ipost.com

💬 Connect with guest Amy Dill-Amoss on LinkedIn: https://www.linkedin.com/in/amycdillamoss/

🎙 Hosted by Andrew Kordek

#franchiseemailmarketing

#emailmarketingtips

#franchisemarketing

In this episode of Email Never Sleeps, Andrew Kordek from iPost and Aaron Smith, CEO of Sageflo, talk franchise marketing and explore practical strategies for empowering local teams.

From email marketing to distributed marketing, Aaron and Andrew discuss how franchisees can be supported in executing successful campaigns while staying aligned with the brand's goals.

They cover key topics like data-driven insights, the human touch in marketing, and how AI tools can help streamline content creation

This video is for you if you're a franchise marketer or part of a central marketing team looking to improve your franchise marketing efforts. In that case, this video will provide valuable insights and strategies to elevate your local campaigns and drive more success.

Don't forget to like, comment, and subscribe for more thought leadership on email and franchise marketing!

Aaron for his insights.

#FranchiseMarketing #franchisee #franchisees

Welcome back to Email Never Sleeps! In this episode, host Andrew Kordek sits down with Rachel Sanders, co-founder and CEO of Rootine, a health and wellness company revolutionizing personalized nutrition and supplements.

Key Takeaways:

-Why scaling email campaigns requires data driven decisions.

-The importance of personalization in building customer trust.

-How to balance creativity and strategy in email marketing.

-Tips on integrating email with other marketing channels for a seamless customer experience.

Whether you're a seasoned marketer or just starting your journey, Rachel's insights will help you rethink and refine your email strategy.

Don't miss this one!

🔗 Connect with Andrew: https://www.linkedin.com/in/andrewkordek/

🔗 Connect with Rachel: https://www.linkedin.com/in/rachel-soper-sanders/

Don’t forget to like, subscribe, and hit the bell for updates on future episodes. Share your thoughts and key takeaways in the comments below!

Episode 32 - Global CRM: Engagement Strategies for Success with Eliza Li.

In this episode of Email Never Sleeps, we dive into the fascinating world of global CRM strategies with special guest Eliza Li, a seasoned CRM expert managing customer relationships for a global e-commerce brand based in Vienna, Austria. From exploring cultural nuances in CRM across continents to understanding how timing, tone, and consent shape engagement strategies, this episode is packed with insights to elevate your marketing game internationally.

Eliza shares her expertise on:

✅ Optimizing email strategies for global audiences

✅ Building effective customer journeys across regions

✅ Leveraging loyalty programs and personalized experiences

✅ Navigating cultural sensitivities and privacy regulations

If you’re curious about creating deeper connections with your international audience or want to sharpen your CRM skills, this is an episode you won’t want to miss!

-Respect customer consent and adapt to privacy expectations globally.

-Tailor your messaging to resonate with cultural and regional differences.

-Leverage omnichannel strategies to meet customers where they are.

Let us know your thoughts in the comments! What global CRM challenges have you faced, and how did you overcome them?

Follow Eliza Li on LinkedIn: https://www.linkedin.com/in/eliza-li/ Follow Andrew Kordek on LinkedIn: https://www.linkedin.com/in/andrewkordek/

🎧 Don’t forget to like, subscribe, and turn on notifications to stay updated with Email Never Sleeps!

#GlobalCRM #EmailMarketing #CustomerEngagement #EmailNeverSleeps

In Episode 31 of Email Never Sleeps, host Andrew Kordek sits down with Mike Hillyer from KumoMTA to explore the key considerations of on-premises email solutions versus SaaS platforms. When should your organization think about bringing email operations in-house? What are the benefits and challenges of managing your own email infrastructure? If you're in the email marketing space and have wondered if an on-premise solution is right for your business, this episode is for you. Mike dives deep into: The differences between on-premise and SaaS email solutions. Why scalability, control, and compliance may make on-premise the better choice. Real-world scenarios for when on-premise solutions outperform SaaS alternatives. Join us for a comprehensive discussion on navigating the evolving landscape of email infrastructure and learn when it makes sense to take full control of your email operations. Connect with Andrew: https://www.linkedin.com/in/andrewkordek/

Connect with Mike:

https://www.linkedin.com/in/mikehillyer/ #EmailMarketing #OnPremiseSolution #EmailInfrastructure #ESP

To blast or not to blast? That's the question we tackle in this insightful episode of Email Never Sleeps with host Andrew Kordek and special guest Courtney Martin. In Episode 30, we explore the ongoing debate about whether email marketers should "blast" their audiences or take a more segmented and personalized approach. Courtney, a veteran in the email marketing space, and Andrew discuss why the term "blast" has become so polarizing in the industry. Should we keep using it, or is there a better way to communicate our email strategies? We also explore the good, the bad, and the ugly of blasting: -When is it okay to send an email blast? -How do you balance personalization vs. large-scale sending? -Can blasting actually be effective if done right? -If you're in email marketing, this episode is a must-watch to challenge your assumptions about blasting and understand when a more sophisticated approach might be needed. https://www.linkedin.com/in/courtneygreen/

https://www.linkedin.com/in/andrewkordek/ 👉 Let us know in the comments: Are you Team Blast or Team Personalization? #EmailMarketing #EmailNeverSleeps #ToBlastOrNotToBlast

Andrew Kordek is joined by Tricia Babischkin, Director of Strategy and Analytics at Shaw + Scott. This episode is about Email and SMS Marketing: how to integrate these two powerful channels effectively and why doing it wrong is worse than not doing it at all.

Whether you’re an email marketer, an SMS enthusiast, or someone looking to improve your overall marketing strategy, this conversation provides the practical advice you need.

The Do’s and Don’ts of Email and SMS Integration

Andrew and Tricia discuss the nuances of combining email and SMS channels effectively. Too often, marketers treat them as isolated entities, leading to fragmented customer experiences. Learn how to integrate email and SMS to deliver cohesive, personalized messages that meet the needs of your audience. Tricia shares her thoughts on how brands can avoid the pitfalls of sending disjointed messages across platforms and how to do it right from the very start.

Stop Treating Email and SMS as Silos

Tricia points out that email and SMS should not be isolated; instead, they must work together in tandem to provide a consistent and engaging customer experience. By understanding the cross-channel customer journey, marketers can ensure that both channels work together seamlessly. The conversation also touches on how many brands have silos between their email marketing and SMS marketing teams, resulting in messaging that feels disconnected. This episode is full of examples of how to get the different marketing silos in your organization aligned.

SMS is NOT Email - Differentiate the Messaging

A key takeaway from the discussion is the importance of differentiating the messaging between email and SMS. Tricia explains that SMS is all about immediacy and urgency, perfect for quick reminders or last-minute deals, while email allows for more in-depth storytelling and brand messaging. The worst mistake a marketer can make is sending the exact same message via both channels, as they serve different purposes in the customer journey.

Use Cases for SMS and Email in Different Verticals

The conversation shifts towards how different industries should use SMS marketing and email marketing. For instance, B2C businesses can effectively use SMS for time-sensitive promotions, while financial services might use SMS for authentication and important notifications. Andrew and Tricia share their thoughts on which verticals should avoid SMS altogether due to the potential for high costs and low engagement.

The Right Timing and Strategy

Timing is everything when it comes to SMS marketing. Andrew stresses that marketers should be aware of how quickly they need to act after acquiring a new phone number. Too often, brands gather phone numbers for months before sending a message, by which time the customer has forgotten opting in—leading to confusion and opt-outs. Tricia advises having an SMS campaign ready to go before you collect a single number.

Developing a Content Calendar for Integration

Tricia recommends building a comprehensive content calendar that spans both channels for those wondering how to start integrating email and SMS. By planning out content and campaigns together, marketers can ensure that they’re not spamming their subscribers and that they’re sending messages that add value to the recipient’s experience. The episode highlights how a well-coordinated content calendar can help avoid overlap, reinforce key messages, and improve overall campaign effectiveness.

Common Pitfalls and How to Avoid Them

Tricia and Andrew share some of the common mistakes brands make when launching an SMS program. From failing to differentiate the channel from email to not understanding the country-specific regulations, they cover the do’s and don’ts for getting SMS marketing right. One interesting insight: testing whether a standard text message (SMS) performs better than a multimedia message (MMS). Spoiler alert—in most cases, a simple SMS outperforms.

#EmailMarketing #SMSMarketing #DigitalMarketing