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Trust isn’t a nice-to-have in coaching; it’s the engine that powers real change. Gary sits down with coach and author Marley Carlos to unpack why trust in the client, the process, and ourselves transforms conversations from advice-giving to insight-building. Marley names the three crutches that quietly derail sessions—expertise, experience, and control—and explains how even well-intended guidance can shift focus away from the client’s agenda.

Together we explore what it looks like to coach from trust: asking useful questions instead of perfect ones, noticing the urge to advise, and creating small experiments that build new habits. Marley shares her five-step path—pay attention, name one opportunity, set the vision, test it out, refine and build—and shows how human-centered design principles like prototyping make behavior change practical. You’ll hear simple tools you can use today, from WAIT (Why Am I Talking) to sticky-note prompts that create a crucial pause before speaking.

We also dig into power dynamics and the consultant-to-coach shift, using the “client drives, coach rides shotgun” metaphor to keep agency where it belongs. If you’ve ever wondered how to prove value without providing answers, this conversation offers a clear road map: let your client’s wisdom lead, and let your presence do the heavy lifting. For coaches and leaders alike, the takeaway is bold and freeing—trust grows when we act before we feel ready and let evidence reshape belief.

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Learn more about Marlee Carlos here.

Marlee has provided listeners/readers with a Free Coaching Resource here.

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Trust shouldn’t be a mystery you feel in your gut and argue about later. We sit down with executive and leadership coach Charles Feltman to turn a loaded word into concrete moves you can see, measure, and improve. Charles shares his four-domain model—care, sincerity, reliability, competence—and shows how it transforms the unhelpful “all or nothing” mindset into targeted, fair assessments that help teams move faster with less drama.

We dig into the real risks people take at work every day: reputations, deadlines, standards, and even health in high-stakes settings. Through vivid examples, Charles maps where trust breaks and how to repair it without overreacting. You’ll hear why an apology boosts sincerity, how early renegotiation strengthens reliability, and why admitting “I don’t know” can raise your competence score. We also explore feedback cultures—what leaders must do after asking for candor—and the quiet signals that prove you hold others’ interests alongside your own.

The conversation builds to a bold claim: sustained trust creates the conditions for joy and even love at work. Not the soft, sentimental kind, but the energy that appears when people can risk their best ideas, be seen clearly, and know their commitments are honored. Along the way, we point you to Charles’s Thin Book of Trust, his Trust at Work Certification Program, and the Trust on Purpose podcast for deeper practice. If you’re ready to replace vague vibes with precise language and practical tools, this is your field guide.

Watch the full interview by clicking here.

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Trust isn’t a soft skill; it’s a biological signal that tells the brain whether to defend or explore. Garry sits down with Dr. Monique Sallaz—coach, PhD, and expert in applied neuroscience and neurodiversity—to unpack how oxytocin, the amygdala, and the prefrontal cortex shape psychological safety and real behavior change. We move past intuition and into practical science, showing how coaches and leaders can build reliable conditions that let clients think clearly, learn faster, and take brave action.

Monique explains why mistrust often reflects past threat rather than stubbornness, and how to meet resistance with precision instead of pressure. You’ll hear simple, powerful moves: arrive regulated, keep your voice warm, reflect emotion accurately, and center the client as the expert in their life. We also get specific about inclusion—why direct eye contact isn’t universal, how neurodivergent clients experience sessions, and what to ask to tailor safety cues across cultures. Environment design comes to the forefront too: lighting, seating, noise, and especially scent, which has a direct line to memory and emotion and can anchor calm, predictable sessions.

Kindness and gratitude become strategic tools, not platitudes. Micro-affirmations, small acts of care, and clear expectations release oxytocin and quiet the threat response, opening the door to creative problem-solving and sustained change. Whether you’re coaching one-on-one or leading a team, you’ll leave with a practical playbook for building trust on purpose—rooted in neuroscience and ready to use today.

If this conversation shifts how you think about trust, follow the show, share it with a colleague, and leave a quick review so more coaches and leaders can find these tools.

Watch the full interview by clicking here.

Find the full article here.

Learn more about Monique Sallaz here.

Grab your free issue of choice Magazine here - https://choice-online.com/