Zingerman's Secrets: Amy Emberling's Artisan Baking Journey

In this episode of 'Bread for the People,' host Jim Serpico features an in-depth interview with Amy Emberling, managing partner at Zingerman's Bakehouse in Ann Arbor, MI. Amy discusses the origins, ethos, and community-focused business model of Zingerman's, which includes 11 different businesses within the Ann Arbor area. She elaborates on Zingerman's commitment to service excellence, open-book management, and community giving. They delve into various baking topics, including the complexities of working with spelt and rye, product development, and sourcing local ingredients. Amy also shares her personal journey from Harvard graduate to leading Zingerman's Bakehouse, offering insights into organizational design and work culture. The episode wraps up with practical advice for young people on career and life choices, emphasizing the importance of aligning one's job with their personal lifestyle and preferences.

SHOW NOTES:

00:00 Introduction and New Sponsor Announcement
00:07 Meet Farmer Ground Flour0
1:09 Welcome to Bread for the People
01:35 Interview with Amy Emberling from Zingerman's Bakehouse
04:09 The Zingerman's Community of Businesses
09:55 Amy's Journey and Influences
20:48 Jim's Baking Journey and Future Plans
22:54 Envisioning a Playful Future
23:35 Harvard Experience and Perceptions
26:58 Role in Organizational Design
29:00 Challenges and Success in Baking
31:29 Local Sourcing and Community Impact
32:30 Inspiration from France
35:49 Diving into Rye Bread
43:57 Technology and Innovation at Zingerman's

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