Your Agent Thinks Their Job Starts After You Find a Home Online

What if the biggest misunderstanding in real estate is when the agent's job actually begins?

In this episode, James and Keith sit down with Sheila Reddy, Founder and CEO of Mosaik, to challenge one of the most common assumptions in the industry that agents step in after the home search.

Drawing from her experience as a buyer, seller, investor, and operator, Sheila breaks down why the real value of an agent should start long before a client clicks on a listing.

From confusing search experiences to unclear decision-making, she explains why most of the process is built around transactions not people.

The conversation explores what great agents actually do differently, how to guide clients through better decisions, and why the future of real estate belongs to those who can create clarity, not just access.

Connect with Sheila on LinkedIn.

Learn more about Mosaik on Instagram and online at mosaik.io.

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